Strategic Plan

"Our Board, management and staff members have a collective responsibility to build Kangan Institute as a sustainable, high performance public provider of education and services that help enterprises grow, communities prosper and individuals reach their full potential.

This plan, completed in consultation with key stakeholders including more than 100 staff members, reaffirms our commitment to making a real contribution through the transformational role of vocational education and training and our own corporate environmental and social commitments.

We recognise that the business environment continues to change rapidly and that we need to change to meet the expectations of those who pay for our services by being customer centred, differentiatting ourselves from the competition and adding tangible value for all our clients.

We understand that every single daily engagement of our teaching and consultancy staff with learners and enterprises; and every interaction of our support staff with their internal and external customers; is pivotal to our success.

The plan has a strong focus on measurable outcomes in the on-going transformation of our Institute to being a leader in customised services and products, the number one choice for our target markets, the leading 'lean' streamlined educational organisation and moving from our 'institutional' past to a vibrant professional services organisation.

This plan strengthens our foundation and sets out what we must achieve up to 2011, but it is predicated by a vision which looks out to 2018 when Kangan Institute will be nationally and internationally recognised as a leader in our industry."

Ray Griffiths
CEO