Certificate II in Retail

Campus: Essendon / Richmond
Day: Wednesday
Download: Certificate II in Retail

This VET program:

  • provides participants with the knowledge and skills to achieve competencies that will enhance their employment prospects within the retail operations industry.
  • enables participants to gain a recognised credential and to make informed choices in relation to vocation and career paths.

Sample Modules (Units 1 - 4)

  • Communicate in the workplace
  • Apply safe working practices
  • Operate retail technology
  • Work effectively in a retail environment
  • Organise and maintain work areas
  • Minimise theft
  • Apply point of sale handling procedures
  • Interact with customers
  • Perform stock control procedures

Future Pathways

  • Certificate III in Retail
  • Certificate IV in Retail Management

Future Career Opportunities

  • Sales assistant
  • Store manager
  • Visual merchandiser
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Amy Galbraith shows off her favourite self-created design.

Amy Galbraith (above), Corey Quirke and Sera Demirkol are recipients of our 2013 scholarships and grants. Read about their experience here.

Sam Gungormez

'Kangan Institute's pathway program guaranteed me a place at university, allowing me to continue learning in areas I enjoyed.'

Sam Gungormez

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Last updated: 26 March 2012 Page owner: Marcia Langdon (Vet in Schools)