Certificate II in Hospitality

(Operations)

This VET program:

• provides participants with the knowledge and skills to achieve competencies that will enhance their employment prospects in the hospitality or hospitality-related industries.
• enables participants to gain a recognised credential and to make informed choices in relation to vocation and career paths.

Sample Modules (Units 1 - 4)

• Work with colleagues and customers
• Work in a socially diverse environment
• Follow health, safety and security procedures
• Develop and update hospitality industry knowledge
• Follow workplace hygiene procedures
• Develop and update local knowledge
• Organise and prepare food
• Use basic methods of cookery
• Present food
• Clean and maintain kitchen premises
• Provide responsible service of alcohol
• Provide link between kitchen and service areas
• Provide food and beverage service
• Prepare and serve non-alcoholic beverages
• Develop and update food and beverage knowledge

Future Pathways

• Certificate III in Hospitality (Commercial Cookery)
• Certificate IV in Hospitality (Supervision)
• Diploma of Hospitality Management
• Diploma of Event Management
• Advanced Diploma of Hospitality Management

Future Career Opportunities

• Hotel and motel front office attendant
• Bar attendant
• Waiter
• Room attendant
• Kitchen hand
• Hotel or motel manager