Certificate II in Information Technology

This VET program:

• provides participants with the knowledge and skills to achieve competencies that will enhance their employment prospects in the information technology or information technology-related industries.
• enables participants to gain a recognised credential and to make informed choices in relation to vocation and career paths.

Sample Modules (Units 1 - 4)

• Follow workplace safety procedures
• Design organisational documents using computing packages
• Operate computer hardware
• Operate computing packages
• Integrate commercial computing packages
• Use computer operating systems
• Work effectively in an IT environment
• Communicate in the workplace
• Receive and process oral and written communication
• Install software applications
• Maintain inventories for equipment, software and documentation
• Interact with clients
• Apply problem-solving techniques to routine malfunctions
• Connect hardware peripherals

Future Pathways

• Certificate III in Information Technology
• Certificate IV in Information Technology (General)
• Certificate IV in Information Technology (Networking)
• Certificate IV in Information Technology (Programming)
• Diploma of Information Technology (General)
• Diploma of Information Technology (Networking)
• Diploma of Information Technology (Software Development)
• Advanced Diploma of Information Technology (Network Security)
• Advanced Diploma of Computer Systems Engineering

Future Career Opportunities

• Word processing operator
• Data processing operator
• Information technology support technician