Certificate II in Retail

This VET program:

• provides participants with the knowledge and skills to achieve competencies that will enhance their employment prospects within the retail operations industry.
• enables participants to gain a recognised credential and to make informed choices in relation to vocation and career paths.

Sample Modules (Units 1 - 4)

• Communicate in the workplace
• Apply safe working practices
• Operate retail technology
• Work effectively in a retail environment
• Organise and maintain work areas
• Minimise theft
• Apply point of sale handling procedures
• Interact with customers
• Perform stock control procedures

Future Pathways

• Certificate III in Retail
• Certificate IV in Retail Management

Future Career Opportunities

• Sales assistant
• Store manager
• Visual merchandiser