Kangan Batman TAFE
Industry Training
Telephone: (03) 9254 3045
Fax: (03) 9375 2726
Bruce BradfieldThis year I was fortunate to be able to attend the American Society of Training and Development conference in Washington DC as part of my professional development. The conference, possibly the largest of its kind in the world, with over 10,000 people attending over five days, was an inspirational event for those in the industry.
The opening address by Richard Teerlink, the former CEO of Harley Davidson, (predictably arriving on a roaring ‘hog') considered how management styles affect an organisation's success. His talk ‘Reinventing the Enterprise” illustrated the methods behind Harley's transformation from a floundering company to one of the most respected brands in the world.
“People are the competitive advantage,” said Teerlink. “Organisations need to have a shared leadership and individual accountability.” That means the role of leaders is to create an operating environment in which employees get the resources they need to work. Employees need a process in which they can work together because they want to, not because they have to.
His closing comments resonated with our current experience at Kangan Batman TAFE and our with many of our customers: “Steer away from agenda-strict meetings and foster open communication; offer competency learning instead of simple skills training; and reward employees with respect and caring – not just money.”
I hope that this edition of KB2B is of interest to you and I welcome your feedback.
Bruce Bradfield
Manager, Industry Training Department
Kangan Batman TAFE offers short courses in business and finance management, computing, electrotechnology, first aid, hospitality, retail, transport and distribution, workplace safety and workplace training. Please click here for a list of courses.
This newsletter aims to provide you with a direct link to the institute. We want to make your contact with Kangan Batman TAFE easy. For more information on anything in KB2B just telephone or email any one of the consultants listed in the newsletter.
You can discuss your organisation's training needs with Industry Training Manager, Bruce Bradfield on 03 9254 3025.
We also welcome your feedback on this newsletter. Tell us what you would like to read about. Please contact the Industry Training Manager, Bruce Bradfield, by email at bbradfield@kangan.edu.au
KB2B is produced monthly by the Marketing Department of Kangan Batman TAFE in conjunction with the Industry Training Department.
Writers: Jan Martin, Sonja King
Editor: Sonja King
Design and layout: Victor Nguyen
Contributions may be sent to the Editor.