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Manage Business Operations

Below is a selection of online readings relevant to the subject Manage business operations (BSBMGT604A).

If you are accessing these readings from a workstation situated on any Kangan Batman Tafe campus, you should be taken directly to the full text of the article. If you are accessing these resources from off-campus, you may be asked for a password. The passwords will have been distributed to you at your session with the Library and Learning Centre, or they are available on request from the LLC.

The readings are organised by online resource (ie all the Infotrac resources are listed first, followed by all the Electric Library resources).

You may wish to explore additional online resources by visiting our Online Resources Page and constructing your own searches.

Topic 1: Implement tactical and operational plans.

Infotrac

10-q/a: markwest hydrocarbon inc EDGAR Online-Glimpse, Oct 21, 2005

FileNet introduces business activity monitoring PR Newswire, Oct 17, 2005

Electric Library

Homegrown solution; Schettler, Joel. Training, 11-01-2002

Ten common mistakes start-up businesses make Solovic, Susan Wilson. Women in Business, 05-01-2004

Topic 2: Monitor performance and respond to performance data

Infotrac

webMethods extends partnership with Tata Consultancy Services to offer users outsourced maintenance for webMethods Fabric PR Newswire, Nov 14, 2005

Breakthrough performance management: tying performance metrics to business strategy Business Credit, Jan 2005 v107 i1 p62(7)

Electric Library

A case study on organisational performance measurement systems for customer intimacy Cuganesan, Suresh. Australian Accounting Review, 03-01-2005

Smarter ways to expand Joe Kaleb. Herald Sun, (Melbourne , Australia) 10-13-2005

Performance measurement and management: some insights from practice McNamara, Christopher; Mong, Steven. Australian Accounting Review, 03-01-2005