Diploma of Hospitality

Admission requirements

You are eligible if:

* you have successfully completed the Australian year 12 or equivalent in your country
* you have achieved a minimum of either:

- IELTS 5.5 academic (no band score less than 5.0) or
- TOEFL paper based 530 (minimum TWE 3.5) or
- TOEFL computer based 197 (minimum TWE 3.5) or
- TOEFL internet based 71 (minimum 17 in all sections).

Intake

February

Books and equipment (AUD)

Included in course fee - students will be provided with a food and beverage uniform, equipment, responsible Service of Alcohol Certificate, various excursions and learning resources. In second year the fee will include an eco tourism trip associated with business planning.

Study pathways

On completion of the Diploma, graduates may continue their study in:

* Advanced Diploma of Hospitality (069645D) at Kangan Institute.

Career pathways

On completion of the Diploma, graduates may seek employment as:

* Food and beverage supervisor/manager
* Accommodation supervisor (front office and/or housekeeping)
* Rooms division manager/supervisor
* Executive housekeeper
* Cafe or small restaurant manager
* Motel supervisor/manager
* Owner/manager of a hospitality establishment.

Course structure

The Diploma provides the skills and knowledge to be competent as a senior supervisor/manager in a hospitality functional area. Providing the skills to be able to analyse, design and execute judgments using wide ranging technical, creative, or managerial competencies.

During the course studies important practical skills and knowledge will be developed through units that include business operations, staff supervision, safety and security, stock control, marketing and financial management, restaurant and bar operations, food and beverage knowledge, front office reception and accommodation services.

The qualification includes coursework practical placement, where valuable experience in a hospitality environment will be obtained. This placement will build on the skills you have gained during the first six months of your training and assist you in developing a greater understanding of your continuing studies. Students will be given assistance in gaining work placement in a hospitality facility.

During the first year students will be required to participate in coursework practical placement, which will give valuable experience in a commercial hospitality environment, in either food and beverage service or accommodation services. Students will be given assistance in gaining placement in a commercial hospitality environment. Practical experience will also be gained in front-of-house operations through the Institute's training restaurant.

The Diploma consists of 40 units and includes the Certificate IV in Hospitality (045671M). In a typical week students will attend classes approximately three to four days per week with approximately 30 percent practical and 70 percent theory classes. Classes will be scheduled between 8.30am and 5.30pm, Monday to Friday.

The teaching methods used include classroom-based teaching, lectures, practical work, computer-based learning, demonstration, research and work experience program. The assessment methods include tests, assignments, class presentations, practical demonstration of skills, field trips, role play and examinations.

Units

Hygiene
Food and beverage service
Customer service
Stock control
Occupational health and safety
Finance
Wine and food knowledge
Accommodation services
Basic supervisory skills
Team work
Finance management
Staffing
Operational planning
Legal studies
Work placement