Certificate II in Business - For Indigenous Australians
| Course Code: | BSB20107 |
| Department: | Indigenous Education Centre |
| Study Area(s): | Indigenous Education Business and Clerical |
| Location(s): | Broadmeadows |
| Course Length: | Full-time (6 months) Part-time day (1 year) Flexible (1 year) |
| Course Fees: | See our course fees section. |
| Direct Entry: | You can apply for this course directly through Kangan Institute. |
| Mid-year Entry: | This course accepts mid-year applications. |
Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview
This course is designed specifically for Aboriginal and Torres Strait Islander People. If you are interested in an office career this course will give you the basic administrative and computer skills expected of clerical workers.
Course modules
| CORE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| BSBCMM201A | Communicate in The Workplace | 40 |
| BSBCUS201A | Deliver a Service to Customers | 20 |
| BSBIND201A | Work Effectively in a Business Environment | 20 |
| BSBINM202A | Handle Mail | 15 |
| BSBITU102A | Develop Keyboard Skills | 40 |
| BSBITU201A | Produce Simple Word Processed Documents | 60 |
| BSBITU202A | Create and Use Spreadsheets | 30 |
| BSBOHS201A | Participate in OHS Processes | 20 |
| BSBSUS201A | Participate in Environmentally Sustainable Work Practices | 20 |
| BSBWOR202A | Organise and Complete Daily Work Activities | 20 |
| BSBWOR204A | Use Business Technology | 30 |
| FNSICGEN305A | Maintain Daily Financial/Business Records | 20 |
What employment opportunities will I have?
The Certificate II in Business course will give you entry-level office skills at the level of an administration assistant.
What skills will I have when I complete this course?
This course will give you a good understanding of the business procedures of a modern office. You will learn a range of basic office skills - keyboarding, word processing and other aspects of computers, customer relation skills, and telephone techniques.
What qualifications will I receive?
On successful completion of the course you will be awarded the Certificate II in Business Administration. As part of the Australian Qualifications Framework this program is nationally recognised.
What opportunities for further studies will I have?
Graduates of this course are able to enrol in the Certificate III in Business.
Can I apply?
You can apply if you are unemployed; if you are employed and want to switch jobs to office work; or if you have worked in offices before and want to retrain or update your skills.
How do I apply?
You may apply directly to the Institute. Contact the Gunung Willam Balluk Indigenous Education Centre at the Broadmeadows campus on 9279 2357.
How will I be selected for this course?
All prospective students will need to contact the program coordinator and attend an induction session.
How long is the course?
The course runs for about four months full-time. Classes are full and half-days for four days a week.
This course is also available part-time.
Where and how can I study?
This course is offered at the Indigenous Education Centre - Kangan Institute in Broadmeadows.
It is also offered online.
What costs and other fees should I expect?
Contact the Contact Centre on 13 TAFE (13 8233) or 9279 2222 or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.
How will I be assessed?
Assessment is ungraded and ongoing.
Additional comments
The course is run at the Gunung-Willam-Balluk Learning Centre where Indigenous people are welcome in a comfortable and positive learning environment in which the Koori culture is respected and celebrated.
What will I study?
Students complete modules in:
- using business technology
- developing keyboard skills
- produce simple word-processed documents
- create and use simple spreadsheets
- handle mail
- organise schedules
- communicating in the workplace
- providing information to clients
- delivering and monitoring a service to customers
- working effectively in a business environment
- organising and completing daily work activities
- participating in workplace safety procedures
- preparing and processing financial business documents.
