Certificate II in Business
| Course Code: | BSB20107 |
| Department: | Business Admin |
| Study Area(s): | Business and Clerical |
| Location(s): | Broadmeadows |
| Course Length: | Full-time (6 months) Part-time night (1 year) |
| Direct Entry: | You can apply for this course directly through Kangan Institute. |
| Mid-year Entry: | This course accepts mid-year applications. |
Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview
If you want start your office career, this course will give you the basic administrative and computer skills expected from office and administration workers. When you graduate, you will be eligible to enrol in the Certificate III in Business and progress up to the Diploma level.
Course modules
| CORE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| BSBCMM201A | Communicate in The Workplace | 40 |
| BSBCUS201A | Deliver a Service to Customers | 40 |
| BSBIND201A | Work Effectively in a Business Environment | 30 |
| BSBINM201A | Process and Maintain Workplace Information | 30 |
| BSBINM202A | Handle Mail | 15 |
| BSBITU101A | Operate a Personal Computer | 20 |
| BSBITU102A | Develop Keyboard Skills | 40 |
| BSBITU201A | Produce Simple Word Processed Documents | 60 |
| BSBITU202A | Create and Use Spreadsheets | 30 |
| BSBITU203A | Communicate Electronically | 20 |
| BSBITU302B | Create Electronic Presentations | 20 |
| BSBOHS201A | Participate in OHS Processes | 20 |
| FNSICGEN305A | Maintain Daily Financial/Business Records | 20 |
| Total hours: | 385 | |
Course Fees
Are you eligible for Government Subsidised fees? Find out now!
You may be eligible for concession. Find out now!
| Government Subsidised | Fee For Service (Full fee) | |||||
|---|---|---|---|---|---|---|
| Concession | Non concession | RPL | Concession | Non concession | RPL | |
| Tuition fees | $ 105 | $ 750^ | $ 95 | n/a | $ 6,500^ | $ 3,250^ |
| Student Services & Amenities Fees | $ 32 | $ 212^ | n/a | n/a | n/a | n/a |
| Ancillary Fees | $ 26 | $ 26 | n/a | n/a | n/a | n/a |
^ Fees will not be more than stated.
* Approximate fees displayed are based on calendar year calculations. The fees apply to the units enrolled in 2012 only. Any enrolments in subsequent years will be charged at the rates applicable for that year.
* Materials fees may be required.
How to calculate fees? See the examples here.
| Tuition fee | Student Services & Amenities Fees | Ancillary Fees | Total | |
|---|---|---|---|---|
| Example 1: | A student is enrolled in a Skills Creation program with 200 nominal hours. | |||
| Government subsidised (Non concession) | $1.60 x 200 = $320.00 | $0.32 x 200 = $64.00 | $26.00 | $410.00 |
| Fee-For-Service (Non concession) | $8.00 x 200 = $1,600.00 | n/a | n/a | $8.00 x 200 = $1,600.00 |
| Fee-For-Service (RPL) | $4.00 x 200 = $800.00 | n/a | n/a | $4.00 x 200 = $800.00 |
| Example 2: | A student is enrolled in a Skills Creation program with 900 nominal hours. | |||
| Government subsidised (Non concession) | $1.60 x 900 = $1,440.00 but capped at the maximum of $750.00 | $0.32 x 900 = $288.00 but capped at the maximum of $212.00 | $26.00 | $988.00 |
| Fee-For-Service (Non concession) | $8.00 x 900 = $7,200.00 but capped at the maximum of $6500.00 | n/a | n/a | $6500.00 |
| Fee-For-Service (RPL) | $4.00 x 900 = $3,600.00 but capped at the maximum of $3250.00 | n/a | n/a | $3250.00 |
See the detailed fees structure.
What costs and other fees should I expect?
For a fee schedule, call us on 13 TAFE (13 8233) or (03) 9279 2222. Alternatively email enquiries@kangan.edu.au. Text books and other materials will cost approximately $300.
What employment opportunities will I have?
When you successfully complete this course you can apply for work at the entry level of general office administrative assistant. Eg. Receptionist, administrative officer/assistant.
What skills will I have when I complete this course?
This course is designed to provide skills in basic office procedures including: typing, word processing, creating simple spreadsheets and electronic presentations, workplace communication and customer service skills.
What qualifications will I receive?
You will be awarded the Certificate II in Business. This course is nationally recognised as part of the Australian Qualifications Framework.
What opportunities for further studies will I have?
You will become eligible to apply for higher level courses, such as the Certificate III in Business, followed by Certificate IV in Business Administration and then the Diploma of Business Administration.
Upon completion of the Diploma, this qualification can be used as a pathway to university.
How do I apply?
If you wish to apply for this course, you must obtain an application form from the Institute. Call us on 13 TAFE (13 8233) or email enquiries@kangan.edu.au. This course also has a mid-year intake.
How will I be selected for this course?
You will be interviewed by our teachers to assess your basic literacy and numeracy skills and suitability for the course.
How long is the course?
Six months of full-time study. Twelve months for part-time study.
Where and how can I study?
Full-time day classes are held at the Broadmeadows Campus. Part-time day and evening classes are held at the Broadmeadows Campus.
How will I be assessed?
You will need to show that you have achieved the skills and knowledge required for the course. You will be assessed by written, oral or practical assessment methods. You will be advised in advance about the type and dates of assessment. If required, you will have the opportunity for reassessment.
Additional comments
Information and Enrolment Session dates for 2012:
Wednesday 25 January at 9am at the Broadmeadows Campus, Building B, Room B104
Part time (evening) 6-9pm Monday nights
Information and Enrolment Session dates for 2012
Monday 6 February at 6.00 pm at the Broadmeadows Campus, Building B, Room B101B
What must you bring to enrolment?
- Letter confirming your offer of a place in the course
- Proof of Australian citizenship/residency (birth certificate, passport, medicare card or citizenship documents)
- Proof of age if under the age of 20 as at 1st of January, 2011 (birth certificate, driver licence, passport)
What will I study?
You must satisfactorily complete twelve (12) units of competency. (See the list of modules for full time study.)
A separate list of competencies will be provided for part time evening students on enquiry or at enrolment.




