Certificate III in Automotive Sales
| Course Code: | AUR31005 |
| Department: | Mechanical Technology |
| Study Area(s): | Automotive |
| Location(s): | Docklands |
| Course Length: | Part-time day (3 years) Flexible (3 years) |
| Direct Entry: | You can apply for this course directly through Kangan Institute. |
| Mid-year Entry: | This course accepts mid-year applications. |
Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview
This course places a strong emphasis on developing knowledge of the automotive aftermarket retail industry, automotive aftermarket components, accessories, assessing information, managing databases and customer relations.
It is conducted through the heavy vehicle department.
Course Modules
| ELECTIVE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| AURC251677A | Use Numbers in The Workplace | 10 |
| AURC270103A | Apply Safe Working Practices | 20 |
| AURC270421A | Establish Relations With Customers | 20 |
| AURC270688A | Work Effectively With Others | 20 |
| AURC270789A | Communicate Effectively in The Workplace | 20 |
| AURC272003A | Apply Environmental Regulations and Best Practice in a Workplace or Business | 20 |
| AURC362807A | Build Customer Relations | 20 |
| AURS238127A | Identify and Select Automotive Parts and Products | 100 |
| AURS238154A | Provide Information to Customers On Automotive Refinishing Products | 20 |
| AURS239508A | Carry Out Warehousing Procedures | 40 |
| AURS241303A | Apply Sales Procedures | 40 |
| AURS241608A | Carry Out Cash and/or Credit/Funds Transfer Transactions | 35 |
| AURS241769A | Sell Product(s) | 40 |
| AURS241803A | Apply Legal Requirements Relating to Product Sales | 15 |
| AURS242621A | Promote Products and Services | 20 |
| AURS252290A | Process Customer Complaints | 20 |
| AURS338103A | Apply Automotive Parts Interpretation Process | 40 |
| AURT225667A | Use and Maintain Measuring Equipment | 15 |
| AURT270278A | Use and Maintain Workplace Tools and Equipment | 20 |
| BSBCMN205A | Use Business Technology | 30 |
| BSBCMN208A | Deliver a Service to Customers | 20 |
| BSBCMN310A | Deliver and Monitor a Service to Customers | 35 |
| BSBSLS301A | Develop Product Knowledge | 30 |
| TDTA1197B | Package Goods | 20 |
| WRRCA5B | Operate Retail Information Technology Systems | 36 |
| WRRF1B | Balance Register/Terminal | 18 |
| WRRI1B | Perform Stock Control Procedures | 36 |
| WRRI5A | Maintain and Order Stock | 36 |
| WRRLP3B | Maintain Store Safety | 36 |
| WRRM1B | Merchandise Products | 30 |
Course Fees
Are you eligible for Government Subsidised fees? Find out now!
You may be eligible for concession. Find out now!
| Government Subsidised | Fee For Service (Full fee) | |||||
|---|---|---|---|---|---|---|
| Concession | Non concession | RPL | Concession | Non concession | RPL | |
| Tuition fees | $ 188 | $ 990^ | $ 95 | n/a | $ 6,500^ | $ 3,250^ |
| Student Services & Amenities Fees | $ 32 | $ 212^ | n/a | n/a | n/a | n/a |
| Ancillary Fees | $ 26 | $ 26 | n/a | n/a | n/a | n/a |
^ Fees will not be more than stated.
* Approximate fees displayed are based on calendar year calculations. The fees apply to the units enrolled in 2012 only. Any enrolments in subsequent years will be charged at the rates applicable for that year.
* Materials fees may be required.
How to calculate fees? See the examples here.
| Tuition fee | Student Services & Amenities Fees | Ancillary Fees | Total | |
|---|---|---|---|---|
| Example 1: | A student is enrolled in a Skills Building program with 200 nominal hours. | |||
| Government subsidised (Non concession) | $1.75 x 200 = $350.00 | $0.32 x 200 = $64.00 | $26.00 | $440.00 |
| Fee-For-Service (Non concession) | $8.00 x 200 = $1,600.00 | n/a | n/a | $8.00 x 200 = $1,600.00 |
| Fee-For-Service (RPL) | $4.00 x 200 = $800.00 | n/a | n/a | $4.00 x 200 = $800.00 |
| Example 2: | A student is enrolled in a Skills Building program with 900 nominal hours. | |||
| Government subsidised (Non concession) | $1.75 x 900 = $1,575.00 but capped at the maximum of $990.00 | $0.32 x 900 = $288.00 but capped at the maximum of $212.00 | $26.00 | $1,228.00 |
| Fee-For-Service (Non concession) | $8.00 x 900 = $7,200.00 but capped at the maximum of $6500.00 | n/a | n/a | $6500.00 |
| Fee-For-Service (RPL) | $4.00 x 900 = $3,600.00 but capped at the maximum of $3250.00 | n/a | n/a | $3250.00 |
See the detailed fees structure.
What costs and other fees should I expect?
Call us on 13 TAFE (13 8233) or (03) 9279 2222 for a fee schedule. Alternatively email enquiries@kangan.edu.au.
What employment opportunities will I have?
This course will allow you to become a registered tradesperson in the field of aftermarket retail parts and accessories.
Employment opportunities are available within specialist retail outlets, such as 4WD, Audio and speed equipment.
What skills will I have when I complete this course?
The intensive class work, plus appropriate workplace training, enables apprentices to become accredited tradespeople for working in the automotive aftermarket retail industry.
What qualifications will I receive?
On successful completion students will be awarded the Certificate III in automotive sales. As part of the Australian Qualifications Framework this program is nationally recognised.
What opportunities for further studies will I have?
Graduates of this course are able to continue their studies within Certificate IV and Diploma automotive courses.
Can I apply?
To apply you will need to have basic numeracy and literacy skills, an interest in working in automotive retail, and sufficient work experience to successfully undertake the course
How do I apply?
If you wish to apply for this course, you must obtain an application form from the Institute. Call us on 13 TAFE (13 8233) or email enquiries@kangan.edu.au.
How will I be selected for this course?
You are eligible to apply for this course if you are 15 years or older and are employed in the field or have been offered an apprenticeship.
How long is the course?
The program is run over three years, with 320 hours of classes a year. But the New Apprenticeship system offers you the flexibility to accelerate your progress, by means such as: gaining credits from another program, attending more classes, taking material home for home study, sourcing materials from the internet or having your skills assessed in your workplace.
Where and how can I study?
For the rest of 2011, this course may be offered at the Coburg campus. As of 2012, all automotive courses will be run from our ACE campus in Docklands.. You can do your training by block release (a week or more at a time) or one day a week or at your workplace. Please discuss your options when you enrol.
How will I be assessed?
You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will be advised in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be provided with this information.
Additional comments
This course has a mid-year intake.




