Certificate III in Automotive Sales

Course Code:AUR31005
Department:Mechanical Technology
Study Area(s):Automotive
Location(s):Docklands
Course Length:Part-time day (3 years)
Flexible (3 years)
Direct Entry:You can apply for this course directly through Kangan Institute.
Mid-year Entry:This course accepts mid-year applications.
Apply Here

Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview

This course places a strong emphasis on developing knowledge of the automotive aftermarket retail industry, automotive aftermarket components, accessories, assessing information, managing databases and customer relations.

It is conducted through the heavy vehicle department.

Course Modules

ELECTIVE
Module CodeModule TitleNominal Hours
AURC251677AUse Numbers in The Workplace10
AURC270103AApply Safe Working Practices20
AURC270421AEstablish Relations With Customers20
AURC270688AWork Effectively With Others20
AURC270789ACommunicate Effectively in The Workplace20
AURC272003AApply Environmental Regulations and Best Practice in a Workplace or Business20
AURC362807ABuild Customer Relations20
AURS238127AIdentify and Select Automotive Parts and Products100
AURS238154AProvide Information to Customers On Automotive Refinishing Products20
AURS239508ACarry Out Warehousing Procedures40
AURS241303AApply Sales Procedures40
AURS241608ACarry Out Cash and/or Credit/Funds Transfer Transactions35
AURS241769ASell Product(s)40
AURS241803AApply Legal Requirements Relating to Product Sales15
AURS242621APromote Products and Services20
AURS252290AProcess Customer Complaints20
AURS338103AApply Automotive Parts Interpretation Process40
AURT225667AUse and Maintain Measuring Equipment15
AURT270278AUse and Maintain Workplace Tools and Equipment20
BSBCMN205AUse Business Technology30
BSBCMN208ADeliver a Service to Customers20
BSBCMN310ADeliver and Monitor a Service to Customers35
BSBSLS301ADevelop Product Knowledge30
TDTA1197BPackage Goods20
WRRCA5BOperate Retail Information Technology Systems36
WRRF1BBalance Register/Terminal18
WRRI1BPerform Stock Control Procedures36
WRRI5AMaintain and Order Stock36
WRRLP3BMaintain Store Safety36
WRRM1BMerchandise Products30

Course Fees

Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

Government SubsidisedFee For Service (Full fee)
ConcessionNon concessionRPLConcessionNon concessionRPL
Tuition fees$ 188$ 990^$ 95n/a$ 6,500^$ 3,250^
Student Services & Amenities Fees$ 32$ 212^n/an/an/an/a
Ancillary Fees$ 26$ 26n/an/an/an/a

^ Fees will not be more than stated.

* Approximate fees displayed are based on calendar year calculations. The fees apply to the units enrolled in 2012 only. Any enrolments in subsequent years will be charged at the rates applicable for that year.

* Materials fees may be required.

How to calculate fees? See the examples here.

Tuition feeStudent Services & Amenities FeesAncillary FeesTotal
Example 1:A student is enrolled in a Skills Building program with 200 nominal hours.
Government subsidised (Non concession)$1.75 x 200 = $350.00$0.32 x 200 = $64.00$26.00$440.00
Fee-For-Service (Non concession)$8.00 x 200 = $1,600.00n/an/a$8.00 x 200 = $1,600.00
Fee-For-Service (RPL)$4.00 x 200 = $800.00n/an/a$4.00 x 200 = $800.00
Example 2:A student is enrolled in a Skills Building program with 900 nominal hours.
Government subsidised (Non concession)$1.75 x 900 = $1,575.00
but capped at the maximum of $990.00
$0.32 x 900 = $288.00
but capped at the maximum of $212.00
$26.00$1,228.00
Fee-For-Service (Non concession)$8.00 x 900 = $7,200.00
but capped at the maximum of $6500.00
n/an/a$6500.00
Fee-For-Service (RPL)$4.00 x 900 = $3,600.00
but capped at the maximum of $3250.00
n/an/a$3250.00

See the detailed fees structure.

Scholarships VET FEE-HELP Payment Plans

What costs and other fees should I expect?

Call us on 13 TAFE (13 8233) or (03) 9279 2222 for a fee schedule. Alternatively email enquiries@kangan.edu.au.

What employment opportunities will I have?

This course will allow you to become a registered tradesperson in the field of aftermarket retail parts and accessories.

Employment opportunities are available within specialist retail outlets, such as 4WD, Audio and speed equipment.

What skills will I have when I complete this course?

The intensive class work, plus appropriate workplace training, enables apprentices to become accredited tradespeople for working in the automotive aftermarket retail industry.

What qualifications will I receive?

On successful completion students will be awarded the Certificate III in automotive sales. As part of the Australian Qualifications Framework this program is nationally recognised.

What opportunities for further studies will I have?

Graduates of this course are able to continue their studies within Certificate IV and Diploma automotive courses.

Can I apply?

To apply you will need to have basic numeracy and literacy skills, an interest in working in automotive retail, and sufficient work experience to successfully undertake the course

How do I apply?

If you wish to apply for this course, you must obtain an application form from the Institute. Call us on 13 TAFE (13 8233) or email enquiries@kangan.edu.au.

How will I be selected for this course?

You are eligible to apply for this course if you are 15 years or older and are employed in the field or have been offered an apprenticeship.

How long is the course?

The program is run over three years, with 320 hours of classes a year. But the New Apprenticeship system offers you the flexibility to accelerate your progress, by means such as: gaining credits from another program, attending more classes, taking material home for home study, sourcing materials from the internet or having your skills assessed in your workplace.

Where and how can I study?

For the rest of 2011, this course may be offered at the Coburg campus. As of 2012, all automotive courses will be run from our ACE campus in Docklands.. You can do your training by block release (a week or more at a time) or one day a week or at your workplace. Please discuss your options when you enrol.

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will be advised in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be provided with this information.

Additional comments

This course has a mid-year intake.

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Information Sessions

Not quite sure whether one of our courses will be the right fit for you?

Then come along to one of our Information Sessions and see for yourself!

Luke Evans

'Kangan Institute's automotive teachers have an extraordinary depth' of knowledge about heavy vehicles, which made my TAFE training a real pleasure.'

Luke Evans

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Last updated: 30 August 2011 Page owner: Web Office (Marketing)