Certificate III in Information Technology - Online
| Course Code: | ICA30105 |
| Department: | Information Communication Technology |
| Study Area(s): | Information Technology |
| Location(s): | Essendon, Online |
| Course Length: | Flexible (1 year) |
| Course Fees: | See our course fees section. |
| Direct Entry: | You can apply for this course directly through Kangan Institute. |
| Mid-year Entry: | This course accepts mid-year applications. |
Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview
This course builds on the Certificate II in Information Technology. It investigates Client, PC, Call Centre, Help Desk, and User Support. It supports information technology activities in the workplace. It is great for preparing students for Certificate IV in Information Technology. This course is offered fully on-line or Flexibly at our Essendon Library and Learning Centre.
Course Modules
| ELECTIVE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| CUFGEN01A | Develop and Apply Industry Knowledge | 15 |
| ICAB3018B | Develop Macros and Templates For Clients Using Standard Products 6 | 60 |
| ICAB4135B | Create a Simple Mark Up Language Document to Specification | 20 |
| ICAD3218B | Create User Documentation | 20 |
| ICAD4217B | Create Technical Documentation | 20 |
| ICAI3020B | Install and Optimise Operating System Software | 20 |
| ICAI3021B | Connect Internal Hardware Components | 20 |
| ICAS3024B | Provide Basic System Administration | 20 |
| ICAS3031B | Provide Advice to Clients | 40 |
| ICAS3115B | Maintain Equipment and Software in Working Order | 20 |
| ICAS3234B | Care For Computer Hardware | 20 |
| ICAT3025B | Run Standard Diagnostic Test | 20 |
| ICAU3004B | Apply Occupational Health and Safety Procedures | 20 |
| ICAU3019B | Migrate to New Technology | 20 |
| ICTCC330A | Manage Customer Relationships | 35 |
What employment opportunities will I have?
This course will give you skills to work under supervision in basic PC support, basic network and system administration or in first level help desk roles.
What skills will I have when I complete this course?
You will gain advanced internet skills, VOIP skills and a range of first level support skills in ICT. Computer hardware and diagnostic tools are also covered.
What qualifications will I receive?
When you successfully complete this course, you will be awarded the Certificate III in Information Technology. As part of the Australian Qualifications Framework, this program is nationally recognised.
What opportunities for further studies will I have?
You may continue on to higher level studies, such as Certificate IV in Information Technology, up to an Advanced Diploma of Information Technology.
Can I apply?
To apply for this course you must have completed the Certificate II in Information Technology course or its equivalent. It is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are of mature age and have sufficient work experience.
How do I apply?
You may apply on-line or contact our Information Technology and Multimedia Department on 9279 2385 or our Contact Centre on 13 TAFE (13 8233) or 9279 2222. Alternatively, you may email the on-line course co-ordinator nfayad@kangan.edu.au or call her on 9279 2385
How will I be selected for this course?
You will be interviewed either over the telephone or in person.
How long is the course?
Generally six to twelve months, depending on the number of hours of study you are able to do each week.
Where and how can I study?
This course is available fully on-line and at the Flexible Learning Centre, Essendon Campus.
What costs and other fees should I expect?
In Victoria our fees, charges and concessions are available on request. There will be extra costs for books and equipment. Outside Victoria, your fee structure is different and also available on request.
How will I be assessed?
A mixture of activities, quizzes and assessment will be used. This qualification is based on showing that you are competent in all parts of the course..
Additional comments
To be able to work on-line you will require the following:
Hardware:
Minimum computer system: Pentimum 3,
Memory Size 1g,
Broadband Internet and Email Access,
Headset with microphone,
Webcam (optional)
Software:
Windows XP, Vista or Windows 7
Internet Explorer 7 or 8
Office 2007 - Word, Excel, Access and Powerpoint
What will I study?
Advanced internet and email, VOIP, Help Desk, Computer Hardware, Computer Software, Troubleshooting, Software Administration
