Certificate IV in Frontline Management
| Course Code: | BSB40807 |
| Department: | Business Admin |
| Study Area(s): | Marketing and Management Business and Management |
| Location(s): | Broadmeadows |
| Course Length: | Full-time (9 months) Part-time night (9 months) |
| Direct Entry: | You can apply for this course directly through Kangan Institute. |
Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview
This course is designed for those who wish to develop a broad range of skills to undertake supervisory or team management functions in a variety of organisations or industry contexts.
Full Time Day Course
Offered at the Broadmeadows campus.
This course is offered over 9 months in conjunction with either a Certificate IV of Marketing or a Certificate IV of Human Resources (9 months) as part of a full time course. The full course spans 2 years continuing into a Diploma of Management in conjunction with either a Diploma of Marketing, a Diploma of Human Resources Management or a Diploma of Sustainability (9 months) and culminating with an Advanced Diploma in Management in conjunction with either an Advanced Diploma of Marketing, an Advanced Diploma of Management - (Human Resource) (6 months).
Part time Night Course
This course is offered 1 nights a week over 9 months, and is suited to people working in industry who find themselves in management or supervisory roles, or who are looking to advance their career in those directions with approx.5 years workplace experience.
Course modules
| CORE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| BSBCUS401A | Coordinate Implementation of Customer Service Strategies | 40 |
| BSBFIA402A | Report On Financial Activity | 30 |
| BSBHRM402A | Recruit, Select and Induct Staff | 50 |
| BSBINN301A | Promote Innovation in a Team Environment | 40 |
| BSBMGT401A | Show Leadership in The Workplace | 50 |
| BSBMGT402A | Implement Operational Plan | 40 |
| BSBOHS407A | Monitor a Safe Workplace | 50 |
| BSBRES401A | Analyse and Present Research Information | 40 |
| BSBSUS301A | Implement and Monitor Environmentally Sustainable Work Practices | 40 |
| BSBWOR402A | Promote Team Effectiveness | 50 |
| Total hours: | 430 | |
Course Fees
Are you eligible for Government Subsidised fees? Find out now!
You may be eligible for concession. Find out now!
| Government Subsidised | Fee For Service (Full fee) | |||||
|---|---|---|---|---|---|---|
| Concession | Non concession | RPL | Concession | Non concession | RPL | |
| Tuition fees | $ 188 | $ 990^ | $ 95 | n/a | $ 6,500^ | $ 3,250^ |
| Student Services & Amenities Fees | $ 32 | $ 212^ | n/a | n/a | n/a | n/a |
| Ancillary Fees | $ 26 | $ 26 | n/a | n/a | n/a | n/a |
^ Fees will not be more than stated.
* Approximate fees displayed are based on calendar year calculations. The fees apply to the units enrolled in 2012 only. Any enrolments in subsequent years will be charged at the rates applicable for that year.
* Materials fees may be required.
How to calculate fees? See the examples here.
| Tuition fee | Student Services & Amenities Fees | Ancillary Fees | Total | |
|---|---|---|---|---|
| Example 1: | A student is enrolled in a Skills Building program with 200 nominal hours. | |||
| Government subsidised (Non concession) | $1.75 x 200 = $350.00 | $0.32 x 200 = $64.00 | $26.00 | $440.00 |
| Fee-For-Service (Non concession) | $8.00 x 200 = $1,600.00 | n/a | n/a | $8.00 x 200 = $1,600.00 |
| Fee-For-Service (RPL) | $4.00 x 200 = $800.00 | n/a | n/a | $4.00 x 200 = $800.00 |
| Example 2: | A student is enrolled in a Skills Building program with 900 nominal hours. | |||
| Government subsidised (Non concession) | $1.75 x 900 = $1,575.00 but capped at the maximum of $990.00 | $0.32 x 900 = $288.00 but capped at the maximum of $212.00 | $26.00 | $1,228.00 |
| Fee-For-Service (Non concession) | $8.00 x 900 = $7,200.00 but capped at the maximum of $6500.00 | n/a | n/a | $6500.00 |
| Fee-For-Service (RPL) | $4.00 x 900 = $3,600.00 but capped at the maximum of $3250.00 | n/a | n/a | $3250.00 |
See the detailed fees structure.
What costs and other fees should I expect?
For a fee schedule, call us on 13 TAFE (13 8233) or (03) 9279 2222. Alternatively email enquiries@kangan.edu.au. There may be an extra cost for reference books and protective clothing or specialised materials.
What employment opportunities will I have?
This course may lead to employment as a team leader, supervisor or line manager within the organisation.
What skills will I have when I complete this course?
You will gain skills and knowledge in financial management, leadership, managing projects, people and the ability to implement operational plans to meet organisational goals.
What qualifications will I receive?
On successful completion of the course you will be awarded the Certificate IV in Frontline Management. If completed as part of the Dual Award program you will also receive a certificate for the other qualification. As part of the Australian Qualifications Framework this program is nationally recognised.
What opportunities for further studies will I have?
This course will lead to higher level studies at Diploma and Advanced Diploma of Management level.
Can I apply?
There are no set prerequisites for the full time course. You may apply if you have satisfactorily completed VCE or an approved equivalent course or have satisfactory numeracy and literacy skills to undertake this course.
For the part-time night course you are required to be mature age and have sufficient work experience (approx. 5 years) to successfully undertake the course.
How do I apply?
If you wish to apply for this course, you must obtain an application form from the Institute. Call us on 13 TAFE (13 8233) or email enquiries@kangan.edu.au.
How will I be selected for this course?
All applicants will need to attend an enrolment/interview session.
How long is the course?
This is a nine month full-time course and forms part of the Advanced Diploma of Management (full course takes 2 years). Eight units of competency must be successfully completed in order to obtain the Certificate IV qualification.
The part time evening course may take nine months (1 night per week) to complete depending upon previous formal study, work and life experience.
Where and how can I study?
You will study at the Broadmeadows campus in classroom mode only on a full-time basis in the day and a part-time basis in the evening (Monday Nights).
How will I be assessed?
You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.
Additional comments
2011 enrolments:
No mid-year entry into full time course.
Part time (evening)
Places are available for term 2 intake. Classes commence 27 April.
What must you bring to enrolment?
Proof of Australian citizenship/residency (birth certificate, passport or citizenship documents)
Photo ID to show date of birth (driver licence, passport)
What will I study?
FULL TIME - DAY
A combination of 13 units from the Certificate IV in Frontline Management and Certificate IV in Human Resources or Certificate IV in Marketing.
PART TIME - EVENING
10 units as listed on module tab




