Diploma of Hospitality
| Course Code: | SIT50307 |
| Department: | Hospitality, Tourism & Events |
| Study Area(s): | Hospitality |
| Location(s): | Broadmeadows |
| Course Length: | Full-time (1 year, 6 months) |
| Direct Entry: | You can apply for this course directly through Kangan Institute. |
| Mid-year Entry: | This course accepts mid-year applications. |
| VTAC: | Year 12 and mature age applicants can apply for this course at the VTAC website during the VTAC period. |
Need more information?
Call us on 13 TAFE (13 8233)
or +613 9279 2222
Email us at enquiries@kangan.edu.au
Or fill in our feedback form
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Course overview
This course is designed for those people seeking a career in hospitality, in particular, in a hotel or restaurant or in a supervisory/management role.
Students will be required to purchase a food and beverage attendants uniform along with prescribed text.
STOP PRESS.
If you have successfully completed VET Hospitality units 1-4 then you can enrol in the Diploma of hospitality 'fast-track' course- ONLY 12 MONTHS OF STUDY TO ACHIEVE THIS QUALIFICATION. There will be a variation in some of the units delivered -- as indicated on the web information.
Course modules
| CORE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| SITHIND003A | Provide and Coordinate Hospitality Service | 110 |
| SITXCCS002A | Provide Quality Customer Service | 40 |
| SITXCCS003A | Manage Quality Customer Service | 30 |
| SITXCOM001A | Work With Colleagues and Customers | 25 |
| SITXCOM002A | Work in a Socially Diverse Environment | 20 |
| SITXCOM003A | Deal With Conflict Situations | 20 |
| SITXFIN003A | Interpret Financial Information | 60 |
| SITXFIN004A | Manage Finances Within a Budget | 30 |
| SITXFIN005A | Prepare and Monitor Budgets | 30 |
| SITXGLC001A | Develop and Update Legal Knowledge Required For Business Compliance | 80 |
| SITXHRM001A | Coach Others in Job Skills | 20 |
| SITXHRM003A | Roster Staff | 30 |
| SITXHRM005A | Lead and Manage People | 60 |
| SITXHRM007A | Manage Workplace Diversity | 60 |
| SITXINV001A | Receive and Store Stock | 10 |
| SITXINV002A | Control and Order Stock | 25 |
| SITXMGT001A | Monitor Work Operations | 20 |
| SITXMGT002A | Develop and Implement Operational Plans | 50 |
| SITXMGT006A | Establish and Conduct Business Relationships | 60 |
| SITXOHS001A | Follow Health, Safety and Security Procedures | 10 |
| SITXOHS002A | Follow Workplace Hygiene Procedures | 15 |
| SITXOHS004A | Implement and Monitor Workplace Health, Safety and Security Practices | 30 |
| SITXOHS005A | Establish and Maintain An OHS System | 30 |
| Total hours: | 865 | |
| ELECTIVE | ||
| Module Code | Module Title | Nominal Hours |
|---|---|---|
| SITHACS001A | Provide Accommodation Reception Services | 30 |
| SITHACS002A | Conduct Night Audit | 20 |
| SITHACS003A | Provide Porter Services | 10 |
| SITHACS004A | Provide Housekeeping Services to Guests | 10 |
| SITHACS005A | Prepare Rooms For Guests | 25 |
| SITHACS006A | Clean Premises and Equipment | 12 |
| SITHFAB001A | Clean and Tidy Bar Areas | 10 |
| SITHFAB002A | Operate a Bar | 30 |
| SITHFAB003A | Serve Food and Beverage to Customers | 80 |
| SITHFAB004A | Provide Food and Beverage Service | 110 |
| SITHFAB005A | Provide Table Service of Alcoholic Beverages | 50 |
| SITHFAB009A | Provide Responsible Service of Alcohol | 10 |
| SITHFAB011A | Develop and Update Food and Beverage Knowledge | 50 |
| SITHFAB012A | Prepare and Serve Espresso Coffee | 30 |
| SITTTSL007A | Receive and Process Reservations | 30 |
| SITXADM001A | Perform Office Procedures | 20 |
| SITXFIN001A | Process Financial Transactions | 25 |
Course Fees
Are you eligible for Government Subsidised fees? Find out now!
You may be eligible for concession. Find out now!
| Government Subsidised | Fee For Service (Full fee) | |||||
|---|---|---|---|---|---|---|
| Concession | Non concession | RPL | Concession | Non concession | RPL | |
| Tuition fees | $ 100# | $ 2500 | $ 95 | n/a | $ 6500 | $ 3250 |
| Student Services & Amenities Fees | $ 32 | $ 212^ | n/a | n/a | n/a | n/a |
| Ancillary Fees | $ 26 | $ 26 | n/a | n/a | n/a | n/a |
# Concession card holders enrolling in a Diploma or Advanced Diploma are under 25 as at 01/01/2012 the concession tuition fee applies.
# If an Indigenous student the relevant concession tuition fee applies.
^ Fees will not be more than stated.
* Approximate fees displayed are based on calendar year calculations. The fees apply to the units enrolled in 2012 only. Any enrolments in subsequent years will be charged at the rates applicable for that year.
* Materials fees may be required.
How to calculate fees? See the examples here.
| Tuition fee | Student Services & Amenities Fees | Ancillary Fees | Total | |
|---|---|---|---|---|
| Example 1: | A student is enrolled in a Skills Deepening program with 200 nominal hours. | |||
| Government subsidised (Non concession) | $1,196.00 | $0.32 x 200 = $64.00 | $26.00 | $1,286.00 |
| Fee-For-Service (Non concession) | $2,392.00 | n/a | n/a | $2,392.00 |
| Fee-For-Service (RPL) | $1,196.00 | n/a | n/a | $1,196.00 |
| Example 2: | A student is enrolled in a Skills Deepening program with 900 nominal hours. | |||
| Government subsidised (Non concession) | Capped at the maximum of $2,500.00 | $0.32 x 900 = $288.00 but capped at the maximum of $212.00 | $26.00 | $2,738.00 |
| Fee-For-Service (Non concession) | $6,500.00 but capped at the maximum of $6500.00 | n/a | n/a | $6500.00 |
| Fee-For-Service (RPL) | $3,250.00 but capped at the maximum of $3250.00 | n/a | n/a | $3250.00 |
See the detailed fees breakdown here.
What costs and other fees should I expect?
Contact us on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.
What employment opportunities will I have?
This course may lead to employment in accommodation services, food and beverage, bar service, concierge, front office, functions or events and hospitality supervision in various areas.
What skills will I have when I complete this course?
You will gain skills in hospitality supervision, middle level management food and beverage service, bar work, accommodation services, financial operations and wine studies.
What qualifications will I receive?
On successful completion of the course you will be awarded the Diploma of Hospitality. The first year of the course you will achieve the Certificate IV in Hospitality. As part of the Australian Qualifications Framework this program is nationally recognised.
What opportunities for further studies will I have?
This course will lead to higher level studies at AQF 6 level. Credit transfers may be available into Advanced Diploma of Hospitality.
Kangan Institute students who graduate with a Diploma of Hospitality are able to take advantage of the 'pathways' arrangement with LaTrobe University. Students can receive advanced standing (credit) in the form of both priority entry and course credit points towards a bachelor qualification. Each university study unit carries a credit point value.
As of 03/2010, students who have graduated with the Diploma of Hospitality can utilise advanced standing pathways in the following bachelor degrees:
- Bachelor of Business (Tourism & Hospitality) [120 credit points]
- Bachelor of Business (Tourism Management) [105 credit points]
- Bachelor of Business (Sport & Leisure Management) [75 credit points]
Can I apply?
There are no set prerequisites for this course. However, it is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are mature age and have sufficient work experience to successfully undertake the course. (Mature age is anyone over the age of 18 who has been out of full-time education for more than 12 months.)
How do I apply?
To apply for a full-time position for this course, you must apply through VTAC (Victorian Tertiary Admissions Centre). Details of the VTAC application process are available from the VTAC website at www.vtac.edu.au and in the VTAC Guide which is available from leading newsagents and libraries in August each year.
Direct application will be considered once the VTAC places have been offered and there are vacancies in the course. Contact us on 13 TAFE (13 8233) or 9279 2222 for further information.
How will I be selected for this course?
All applicants will need to attend an information session and complete a pre-selection application form
http://www.kangan.edu.au/departments/hospitality-travel-tourism/
How long is the course?
The course spans 18 months.
Cert III = 1 Semester
Diploma = 1.5 yrs
Adv. Dip = 2yrs
Where and how can I study?
You will study at the Broadmeadows campus.
Classes are generally between the hours of 8.30am -5.30pm and for 4 days per week.
Draft timetable 2011: Monday: 9.30am-3.30pm; Tuesday 9.30am - 5.00pm; Wednesday: 9.30am-3.00pm; Thursday: 11.30am-4.00pm
How will I be assessed?
You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will be adivsed in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be provided with this information.
Additional comments
All applicants will need to submit a pre-selection form obtainable from our website at http://www.kangan.edu.au/departments/hospitality-travel-tourism/
What will I study?
Refer to the module list. All students will gain their RSA certificate from Liquor Licensing Commission in the first year.
Ours is a small but dynamic department, offering students an individual approach to learning in a caring environment. Classes are a mix of practical activities and the theoretical course content, including industry familiarisations, excursions and on-site guest speakers, together with activities where students assist in the organization and running of events. Students are consistently engaged in hands-on learning and some of the recent activities that have enhanced their learning include-:
- The Kangan Food and Wine festival
- The Winberri Music Festival
- Special functions and lunches
- The Careers Conference
- The Rip-it-up Youth festival
-The Band Slam Competition
- Catering of the Design Students’ Conference at Southbank
- World’s Longest Lunch Melbourne Airport
