TAFE courses for local students
Customer Contact
Certificate III in Customer Contact (Online)
Description: Certificate III has been designed to develop the skills necessary for employment within call centres, or to formalise skills of those already employed. The course covers detailed aspects of the call...
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Certificate IV in Customer Contact (Online)
Description: The Certificate IV in Customer Contact is suitable for participants who are in a team contributing significantly to the support and coaching function of a qualification. This course is designed to...
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