Certificate III in Travel

Certificate III in Travel

Course Code
Professional, Creative & Environment
Study Area(s)
Course Length
Full-time(6 months)

Start Date(s): 16/7/2018
End Date(s): 30/11/2018
Days and Time: Monday
Tuesday and Thursday from 9.00am - 4.00pm

Course Overview

Turn your love of travel into an exciting and rewarding career with our full-time entry level Certificate III in Travel. In just 16 short weeks, we’ll have you fully qualified, so that you can explore career opportunities. We keep our Certificate III in Travel class sizes small, so that you benefit from comprehensive, hands on training within our simulated travel office using industry-wide reservation systems such as Galileo.

We’ll teach you how to access fares, make reservations, build passenger name records and handle all special requests. You will gain skills in retail travel or outbound wholesale sales and operations. You will also learn to use discretion and judgement and gain a sound knowledge of industry operations. 

At the end of this course, you will be able to work with some independence and under limited supervision and provide operational advice and support to team members.

Click here for course modules


Module CodeModule TitleNominal Hours
SITTIND001Source and use information on the tourism and travel industry25
SITTTSL002Access and interpret product information65
SITTTSL003Provide advice on international destinations45
SITTTSL004Provide advice on Australian destinations40
SITTTSL005Sell tourism products and services35
SITTTSL006Prepare quotations30
SITTTSL008Book supplier products and services20
SITTTSL009Process travel-related documentation26
SITTTSL010Use a computerised reservations or operations system120
SITTTSL012Construct normal international airfares40
SITTTSL013Construct promotional international airfares40
SITXCCS006Provide service to customers25
SITXCOM002Show social and cultural sensitivity20
SITXWHS001Participate in safe work practices12


Module CodeModule TitleNominal Hours
SITTTSL016Provide specialist advice on cruises30
SITXEBS001Use social media in a business35
SITXFIN002Interpret financial information60

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.

What will I study?

You will study the Certificate III in Travel.



For course information, please call 13 TAFE (13 8233) or fill our enquiry form.


For Business and Industry

We offer our business and industry clients customised workforce training, flexible delivery (when and where it suits you) and onsite assessments.

Call us on 1300 615 141 or contact us online for an obligation free consultation.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

The fees listed below relate to 2018 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Average annual course fee#
Average annual course fee#
Check your eligibility
Full Fee
Average annual course fee#

Table 2

Average material
fees per annum *


Average consumable
fees per annum*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2018 Student Services Fee (Table 3)

 Type of cohort:
Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2018: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
698 663 $3.32 $0.66 $6.79

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2018. Hours may vary depending on electives chosen by the student.If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) for a fee schedule. There may be extra costs for reference books or specialised materials.

Can I apply?

There are no set prerequisites for this course. However it is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are mature age and have sufficient work experience to successfully undertake the course. OR You may apply if you have satisfactorily completed VCE or an approved equivalent course and the satisfactory completion of the work requirements (eligibility to transfer); or are mature age and have sufficient work experience to successfully undertake the course. (Mature age is anyone over the age of 18 who has been out of full-time education for more than 12 months.)

Where and how can I study?

You will study at the Broadmeadow campus.

What employment opportunities will I have?

Upon successful completion you will be able to find employment in a variety of roles including:                                                                                    

  • Call centre sales agent
  • Corporate consultant
  • Cruise consultant
  • Domestic travel consultant
  • Incentive coordinator
  • Mobile travel consultant
  • Reservations sales agent
  • Wholesale consultant

What skills will I have when I complete this course?

You will gain skills in:

  • Using travel reservations systems such as Galileo
  • Making reservations
  • Building passenger name records and handling special requests
  • Retail travel
  • Operations

What qualifications will I receive?

On successful completion of the course you will be awarded the Certificate III in Travel(SIT30216). As part of the Australian Qualifications Framework this program is nationally recognised.

What opportunities for further studies will I have?

Students completing this course can apply for and undertake the Diploma of Travel and Tourism Management.

How do I apply?

Students can apply online by clicking on the 'Apply Here' button at the top of the Kangan Institute website page for this course. This course also has additional intakes throughout the year.

How will I be selected for this course?

All applicants will need to attend an interview and undertake a LLN assessment.