Certificate IV in Leadership and Management


Course Code
Study Area(s)
Course Length
Full-time(6 months)

Start Date(s): February 2020
End Date(s): July 2020
Days and Time: Week days during business hours.

Course Overview

Due to current COVID-19 restrictions, we have adapted our course delivery to now encompass a combination of remote and flexible delivery methods. This includes easy to navigate online tutorials, video conferencing (classroom simulation) as well as face-to-face practical assessments and work placements – where safe and practical to implement. Our flexible model allows you to continue to study in a safe, guided and fully supported manner with continued access to all learning, personal and wellbeing supports. You will be advised by your facilitator on a case by case basis in relation to practical and work placement assessments, as some flexibility will be required during this challenging time.

Is a business career where you inspire and motivate others your goal?  

Whether you’re a school leaver seeking a pathway to university or someone with work experience who wants to make a difference in a supervisory role, our Leadership and Management courses will help kick start your career.

Our nationally accredited Certificate IV in Leadership and Management (BSB42015) course is designed to develop leadership, communication and organisational skills for a variety of organisational or industry contexts.

This course may be studied at our Broadmeadows campus.

If you want to continue your studies after you graduate, you can go on to complete the Diploma of Leadership and Management (BSB51918).


Click here for course modules


Module CodeModule TitleNominal Hours
BSBLDR401Communicate effectively as a workplace leader (BSBLDR401)40
BSBLDR402Lead Effective Workplace Relationships (BSBLDR402)50
BSBLDR403Lead Team Effectiveness (BSBLDR403)50
BSBMGT402Implement Operational Plan (BSBMGT402)40


Module CodeModule TitleNominal Hours
BSBADM409Coordinate Business Resources (BSBADM409)30
BSBCMM401Make A Presentation (BSBCMM401)30
BSBCUS401Coordinate Implementation Of Customer Service Strategies (BSBCUS401)40
BSBCUS402Address Customer Needs (BSBCUS402)50
BSBCUS403Implement Customer Service Standards (BSBCUS403)30
BSBFIA412Report on financial activity (BSBFIA412)30
BSBHRM404Review human resource functions (BSBHRM404)50
BSBINN301Promote Innovation In A Team Environment (BSBINN301)40
BSBLDR404Lead a diverse workforce (BSBLDR404)50
BSBMGT401Show Leadership In The Workplace (BSBMGT401)50
BSBMGT403Implement Continuous Improvement (BSBMGT403)40
BSBMKG413Promote Products And Services (BSBMKG413)40
BSBREL402Build Client Relationships And Business Networks (BSBREL402)50
BSBRES411Analyse and present research information (BSBRES411)40
BSBRSK401Identify Risk And Apply Risk Management Processes (BSBRSK401)50
BSBSUS401Implement and monitor environmentally sustainable work practices (BSBSUS401)40
BSBWHS401Implement And Monitor Whs Policies, Procedures And Programs To Meet Legislative Requirements (BSBWHS401)50
BSBWOR404Develop work priorities (BSBWOR404)40
TAEASS403Participate in assessment validation (TAEASS403)35

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. 

Students will be advised about the assessment/s and the due date/s for submission. There is the opportunity for reassessment and appeal.  This information is available to students via the student portal.

What will I study?

See the course module link in the course overview section above.

For course information, please call 13 TAFE (13 8233) or fill our enquiry form.

Click here to find out more about our Online Service Standards.

For information on disability support at Kangan Institute, click here.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

The fees listed below relate to 2021 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Indicative total tuition fee#
Indicative total tuition fee#
Check your eligibility
Full Fee
Indicative total tuition fee#

Table 2

Average course
material fees*


Average course
consumable fees*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2021 Student Services Fee (Table 3)

 Type of cohort:

Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2021: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
540 540 $3.69 $0.74 $10.54

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2021. Hours may vary depending on electives chosen by the student. If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.

Can I apply?

There are no set prerequisites for this course however it is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are mature age and have sufficient work experience to successfully undertake the course. You may also apply if you have satisfactorily completed VCE or an approved equivalent course and the satisfactory completion of the work requirements (eligibility to transfer); or are mature age and have sufficient work experience to successfully undertake the course. (Mature age is anyone over the age of 18 who has been out of full-time education for more than 12 months.)

Where and how can I study?

This course is offered from our Broadmeadows campus.

What employment opportunities will I have?

The skills acquired from this Leadership and Management course are relevant to a variety of management and senior supervisory roles and may lead to employment as a:

• Team leader

• Supervisor

• Line manager.


What skills will I have when I complete this course?

You will gain skills in:

• Managing work priorities

• People management

• Team effectiveness

• Customer service management

• Continuous improvement.

What qualifications will I receive?

On successful completion of the course you will be awarded the Certificate IV in Leadership and Management (BSB42015). As part of the Australian Qualifications Framework this program is nationally recognised.


What opportunities for further studies will I have?

Graduates of this course can go onto complete a Diploma of Leadership and Management (BSB51915) and may be eligible to earn credits towards a university degree.  Learn more here.

How do I apply?

To apply for this course, complete an online application form by clicking the yellow 'Apply Here' button above.  For further information call 13 TAFE (13 8233) or contact us via our online enquiry form.

How will I be selected for this course?

All applicants for this course complete an assessment to evaluate their Language, Literacy and Numeracy (LLN) skills.  This helps to ensure that you enrol in a course that is the right level of study for you.