Diploma of Travel and Tourism Management

Diploma of Travel and Tourism Management

Course Code
Study Area(s)
Course Length
Full-time(1 year)
Part-time day(2 years)

Start Date(s): 16/7/2018
End Date(s): Part time - 2 years
Full time - 1 year
Days and Time: Monday
Thursday and Friday from 9am - 4pm.

Course Overview

This course is designed for people seeking a career in tourism, in particular, in a supervisory or management role, or for those who wish to open their own tourism business. This qualification also provides individuals with a sound knowledge of industry operations and a broad range of managerial skills to coordinate tourism and travel operations or marketing and product development activities. Students are required to design their own tourism business as part of a large cross-curriculum project.

Click here for course modules


Module CodeModule TitleNominal Hours
BSBDIV501Manage Diversity In The Workplace60
SITTIND001Source and use information on the tourism and travel industry25
SITXCCS007Enhance customer service experiences40
SITXCCS008Develop and manage quality customer service practices30
SITXCOM005Manage conflict20
SITXFIN002Interpret financial information60
SITXFIN003Manage finances within a budget30
SITXFIN004Prepare and monitor budgets30
SITXHRM003Lead and manage people60
SITXMGT001Monitor work operations20
SITXMGT002Establish and conduct business relationships60
SITXWHS003Implement and monitor work health and safety practices30


Module CodeModule TitleNominal Hours
SITTTSL003Provide advice on international destinations45
SITTTSL0040Provide advice on Australian destinations40
SITTTSL005Sell tourism products and services35
SITTTSL006Prepare quotations30
SITTTSL008Book supplier products and services20
SITTTSL009Process travel-related documentation26
SITTTSL010Use a computerised reservations or operations system120
SITTTSL012Construct normal international airfares40
SITTTSL013Construct promotional international airfares40
SITXMGT003Manage projects60
SITXWHS002Identify hazards, assess and control safety risks30

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.

Additional comments

Apply now for our mid-year intake which will be commencing mid-August.  If you have applied online the department will contacted you to attend an interview, If not, please feel free to contact the department directly on Tel: 9279 2285 to come in for an interview.

What will I study?

For a list of the course modules, please click on the course module listing link in the course overview section above.

For course information, please call 13 TAFE (13 8233) or fill our enquiry form.


For Business and Industry

We offer our business and industry clients customised workforce training, flexible delivery (when and where it suits you) and onsite assessments.

Call us on 1300 615 141 or contact us online for an obligation free consultation.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

The fees listed below relate to 2018 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Average annual course fee#
Average annual course fee#
Check your eligibility
Full Fee
Average annual course fee#

Table 2

Average material
fees per annum *


Average consumable
fees per annum*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2018 Student Services Fee (Table 3)

 Type of cohort:
Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2018: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
1220 1159 $5.26 $1.05 $8.20

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2018. Hours may vary depending on electives chosen by the student.If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.

Can I apply?

There are no set prerequisites for this course. However it is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are mature age and have sufficient work experience to successfully undertake the course. OR You may apply if you have satisfactorily completed VCE or an approved equivalent course and the satisfactory completion of the work requirements (eligibility to transfer); or are mature age and have sufficient work experience to successfully undertake the course. (Mature age is anyone over the age of 18 who has been out of full-time education for more than 12 months.)

VET-Fee-Help is also available for this course.

Where and how can I study?

You will study at the Broadmeadows Campus.

What employment opportunities will I have?

Successful completion of this course may lead to employment in the following positions: 

• International retail travel consultant
 • Agency manager
 • Functions manager
 • Meetings industry manager
 • Owner/operator
 • Travel sales and marketing
 • Operations manager
 • Airport airline operations

On completion of our course many of our students are successful in gaining employment with a range of companies, such as QANTAS Airlines, Virgin Blue, Student Travel Association, Harvey World Travel, Tour companies, Avis Car Rentals, Reception Centres, Visitor Information Centres and a range of travel agencies and hotels.


What skills will I have when I complete this course?

You will gain skills in the retail travel sector, office procedures, visitor information, marketing and destination studies.

What qualifications will I receive?

On successful completion of the course you will be awarded the Diploma of Travel & Tourism Management.  As part of the Australian Qualifications Framework this program is nationally recognised.

What opportunities for further studies will I have?

Students completing this course can get credit transfers into the Bachelor of Business at La Trobe University.

How do I apply?

Click the 'Apply Now' button or contact us on 13 TAFE (13 8233) or email enquiries@kangan.edu.au. This course has a mid-year intake.

How will I be selected for this course?

All prospective students will be required to complete a pre selection form. Entry to this qualification is open to individuals who are able to demonstrate tourism and travel industry knowledge, customer service and operational skills.