Financial Support / Ways to Pay

Payment of Fees

You can pay your fees by credit card over the phone or with cash, cheque, credit card or EFTPOS at any Customer Service Centre. If paying through the post, send your payment (please do not send cash) to Private Bag 299 Somerton VIC 3062.

Help with paying your fees while you are studying at Kangan Institute

1. Payment Plans

Kangan Institute offers eligible students the option of paying their course fees over time by setting up a payment plan.

Many people find the payment plan a great way to break the cost of their education up, making it more manageable over the length of the course. If you use a payment plan, you will need to pay a $250 deposit and can then spread the remaining tuition, student services, materials and consumables fees over time. You can opt to make either weekly or fortnightly instalment payments. There will be a 5.5% administration fee added to the payment plan amount.

How does a payment plan work?

When you’re enrolling, you’ll need to pay a $250 deposit which is deducted from the total cost of the course (tuition, student services, materials and consumables fees). The remainder of the fees can be paid on a payment plan with our partner Debitsuccess in either weekly or fortnightly instalments over the duration of the enrolment period. When you enrol, you will need to complete and sign an electronic form provided to you our Customer Service Officer to set up the plan and provide your bank or credit card details. A 5.5% administration fee will be applied to the payment plan amount.

We accept payments from savings, cheque and credit card accounts; however AMEX and Diners cards are not accepted. All payments must be completed two weeks prior to the end of the course.


When enrolling, you will need to provide your bank account or credit card details and sign an electronic form agreeing to the terms and conditions of Debitsuccess. If you are under 18 years of age you’ll need to have a parent/guardian with you at the time of enrolment to sign the electronic payment plan. The parent/guardian will need to fill and sign a guarantor form, which will be provided at the time of enrolment.

Your responsibilities

You need to have sufficient funds available in the nominated account to meet weekly or fortnightly payments. A $10 penalty fee will be charged by Debitsuccess if there are insufficient funds.

  • You need to bring either your credit card or a copy of your bank statement to the Customer Service Centre at the time of enrolment.
  • You must advise if the nominated account is closed and give us your new account details.

Termination of payment plan

You may terminate the payment plan at any time by paying the balance owing in full to Debitsuccess. If you think a payment is wrong contact or call 1800 148 848.

Course results and certificates will not be available until the final payment has been made.

For more information about the Kangan Institute payment plan, please contact or 9279 2494.

To access any of these services or to make an appointment, please call the Student Support Service on 13 TAFE (13 8233).

2. Fee Concession/Exemptions

Fee concession/exemptions may be granted to students experiencing severe financial hardship. You should talk to the Student Welfare Officer or a Student Counsellor before enrolment. Email for more details.

3. Welfare Services

Assistance can be provided to students to help with budgeting, money management, financial counselling and referrals to external agencies.

You can make an appointment for:

  • information on fees and fee concessions
  • Centrelink assistance
  • financial budgeting and saving skills information and assistance regarding scholarships available through Kangan Institute

The Student Welfare Officers are available across all campuses. To make an appointment call 13 TAFE (13 8233) or email .

4. Scholarships

Kangan Institute offers a number of scholarships each year, which contribute towards course fees and materials fees across a range of study areas. You can find out more about scholarships and how to apply by clicking here.

Further Assistance: Centrelink Allowances for Students

  • Youth Allowance/Austudy/Abstudy
  • The main income support schemes for students are Youth Allowance, Austudy and Abstudy. Application forms are available from any Centrelink office or phone 132 490.
  • Pensioner Education Supplement
  • If you receive a Parenting Payment Single (PPS) or the Disability Support Pension (DPS), you may also be eligible for extra assistance while you are studying. Application forms are available from Centrelink or telephone 132 316.

Zero Tuition Fee Training - Young People Transitioning from Care Initiative

Kangan Institute is part of the provider network for the Young People Transitioning from Care Initiative.

The Young People Transitioning from Care Initiative provides zero tuition fee training to eligible young people who are between 16 and under 22 years of age as at 1st January in the year of commencement of training AND subject to a Victorian Custody or Guardianship order or have been on a custody or guardianship order at the time of leaving out-of-home care. Students eligible for this initiative can enrol in nationally recognised training including VCE/VCAL, certificate I to IV, diploma or advanced diploma courses and/or units of accredited training offering a statement of attainment.

If you are under this initiative you must present a Young People Transitioning from Care referral form at enrolment. For more information click here.

Fee Refunds

  • 100 percent refund if the Institute cancels your course.
  • If you lodge a withdrawal/refund application within 28 days of the commencement of your course (for any other reason), you are entitled to the refund of your tuition fees, materials fees and Student Services fee (less an administration fee of $80). A refund will not be granted where training has been completed for a unit or module and a result entered.
  • You are not entitled to any refund if you withdraw later than 28 days after the commencement of your course (all courses excluding VET student loans eligible courses).
  • If you lodge a withdrawal/refund application from a VET student loans eligible course (diploma, advanced diploma) unit of study on or before the published Census Date for that Unit, you will receive a 100 percent refund of the tuition fees (this also applies to diploma and advanced diploma  students who meet the citizenship requirements but who have been deemed not eligible for a government subsidised place).
  • If you lodge a withdrawal/refund application from a Skills Deepening (diploma or advanced diploma) course within 28 days of the commencement of your course, you are entitled to a refund of your materials, consumables and Student Services fees. (less an administrative fee of $80).

VET Student Loans

This is a new student loans program that replaces the current VET FEE-HELP scheme, to give eligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

Course eligibility for VET Student Loans will be limited to courses that have a high national priority, meet industry needs, contribute to addressing skills shortages and lead to employment outcomes.

Student eligibility

There are specific criteria students must meet to be eligible for a loan through VET Student Loans.
Students must have been assessed as academically suited to undertake the eligible course and their FEE-HELP balance must be greater than zero. Furthermore, a student must be:

  • an Australian citizen; or
  • hold a permanent humanitarian visa and usually reside in Australia; or
  • be a qualifying New Zealand citizen.

What students need to know about VET Student Loans?

A range of measures will be implemented from 1 January 2017 that will affect students hoping to access income contingent loans to pay for their course fees.

Loan caps

  • Eligible students will be entitled for loans up to a capped amount.
  • Providers may charge above the cap for a course, and if so, students will be expected to pay the difference. Payments will be required according to the provider’s billing period.

Eligible courses

  • Certain Diplomas, Advanced Diplomas, Graduate Certificates and Graduate Diplomas are eligible for VET Student Loans that are linked to industry needs and employment outcomes.
  • If you wish to access a loan to study a higher level VET course you will need to select one of these eligible courses.
  • A list of eligible courses and capped loan amounts can be found here
  • Eligible courses, and the providers approved to deliver them, will also be available on myskills - Australia’s directory of training.


  • Repaying the loan is required when your income reaches the repayment threshold. The threshold is adjusted each year and for the 2016–17 income year it is $54,869 or above. Further information regarding the threshold can be found at


  • You will be required to demonstrate you are progressing throughout your course.
  • From 1 July 2017, you will be required to log in online twice during the year and acknowledge that you accept the loan you will receive for the course.


If you have any questions, concerns, or require more information regarding any element of VET Student Loans Department of Education and Training HELP Student Enquiry line on 1800 020 108 or email

Students wishing to apply must first read the 2017 VET Student Loans Information Booklet

For VET Student Loans information please visit the Commonwealth Department of Education and Training website here

VET Student Loan Complaints