Support Services

Kangan Institute offers international students a wide range of support services, making their arrival to Australia and their time with us more enjoyable. These include:


International Department

The International Office is located at the Docklands campus and provides assistance with orientation, organising social events and answering your questions. The Student Support Officer attends solely to the welfare needs of international students and visits all campuses regularly.


Below are the list of contact details:

International Admissions / Enquiries – for course related applications and enquires

Phone: +61 3 9279 2297



International Finance Officer – for invoice or payment enquiries

Phone: +61 3 9279 2631



International Student Support Officer – for welfare and student support matters

Phone: +61 3 9279 2297

Mobile: (24 hours) +61 481 930 931



Student Engagement and Retention

The Student Engagement and Retention (SE&R) offers a variety of free and confidential support services ranging from:

·         Counselling

·         Disability Support



A comprehensive orientation program is delivered to international students during the week prior to the beginning of the semester. Attendance is compulsory for all international students commencing their formal course at the Institute.  



The international graduation and award ceremony is organised to celebrate the achievements of students who have completed their studies with us.


Library and learning centre

Library services are available at all campuses. Browse and borrow books, magazines, DVDs or access computers and quiet study areas at these libraries. 


Employment Centre

Our Employment Centre  is dedicated to assisting students to understand and develop their employability skills to help them find meaningful and sustainable employment. The centre can assist with a range of job search and employment related activities and resources and can also provide one-on-one assistance with job searching and writing applications.


Policy and Procedures

The Institute has policies and procedures in place that are designed to ensure our services operate smoothly and that we maintain a high level of student satisfaction.

These policy and procedures are in accordance with Australian regulations and can be assessed here