The human resources department is responsible for ensuring that a business has the best possible people to work and that their rights are protected and their benefits are successfully organised. Recruiters in human resources are searching for candidates to take care of all aspects of a business's functions such as employee relations and retention, applying and giving guidance on employment law, pay and benefits, health and safety, recruitment and training.
When you start your career in human resources you will be required to work a range of different jobs. You may be expected to partake in recruitment and be involved in taking on new employees, or working as a recruitment consultant for a recruitment agency and matching job hunters to their ideal position.
Overview
The role of the human resources professional is continuously evolving and has gone from being a support/administration role to a much more strategic position. Businesses realise that people strategies such as recruitment, employee retention, talent management and staff engagement are crucial to the overall success of a business. HR professionals are accountable for designing and delivering these strategies and ensuring they are suitably aligned with business objectives.
Qualifications and Skills
When considering a career in human resources, it is essential to have the correct skills to ensure you are successful. The Certificate IV Human Resources Management (BSB40420) is designed to help you gain the skills and knowledge to secure an entry level position in this exciting field.
If you are looking to start your career in human resources you will require a set of crucial and integral skills that will include:
- First class communication and interpersonal skills such as empathy, sensitivity, understanding and discretion.
- The capacity to get on well with a range of different people and work well within a team.
- Strong organisational and administrative skills.
- Exceptional time management, adaptability and flexibility.
- Strong IT skills, especially if you are interested in training as this will require new software.
- Data, numeracy, financial skills and budgetary control.
Demonstrating your commitment to the industry will be evident if you choose to study. Some employers may even encourage you to study part time to gain the necessary skills needed to excel in the industry. Work experience is highly regarded in human resources, especially if you specialise in a relevant area. Any role within human resources can provide you with useful experience, particularly if you use the opportunity to observe people’s interactions, as a great understanding of human behaviour is crucial for HR roles.