Frequently Asked Questions

What is a Short Course?

Short courses are a cost and time effective way to help you gain new skills or try new things. Kangan Institute offers over 200 short courses at our five campuses.

Who can enrol?

Applicants must be at least 15 years of age.  However some courses have specific age requirements i.e. if applying for Responsible Serving of Alcohol, Gaming – Provide Responsible Gambling Services and Agent’s Representative Course applicants must be at least 18 years of age).

Are there any prerequisites?

Some courses have eligibility and participant requirements. Please call us on 13TAFE or refer to the specific courses’ page online.  

What long does a short course run for?

Short courses may run for a couple of hours or six months depending on the type of program being offered. Please refer to the specific course for more information.

How often does a new short course start?

Short courses run throughout the year. Please refer to the specific course for more information.

How can I pay my course fees?

Kangan Institute accepts payment of fees by cash, EFTPOS, cheque or credit card. You can pay online, in person, over the phone or send payment in the mail. Visit for more information.

Please note Diners and AMEX cards are not accepted. Cheques are to be made payable to Kangan Institute. Remember to print your name, address, phone number and course on the back of the cheque.

Can I request a refund?

If you change your mind and wish to cancel your enrolment, any cancellations made within five working days of your course commencing will incur a $40 administration fee. Once your courses commence, requests for refunds/transfers of fees will not be accepted.

What if my course is cancelled?

Courses with low enrolments may be cancelled or postponed. If this happens, you will be contacted at least 48 hours before the course commences by SMS or email and given a full refund.

Where are the short courses located?

Courses run across all Kangan Institute campuses. Please refer to the specific course for more information.