Certificate III in Automotive Sales

Certificate III in Automotive Sales

Course Code
Heavy Commercial Vehicles & Engine Techn
Study Area(s)
Course Length
Part-time day(2 years)

Start Date(s): Semester 1 2019
End Date(s): December 2019
Days and Time: To be confirmed with your course advisor

Course Overview

This course places a strong emphasis on understanding automotive components, accessing information, managing databases and customer relations.

Click here for course modules


Module CodeModule TitleNominal Hours
AURACA001Respond to customer needs and enquiries in an automotive workplace20
AURAEA002Follow environmental and sustainability best practice in an automotive workplace25
AURAFA004Resolve routine problems in an automotive workplace20
AURAMA004Maintain business image in an automotive workplace15
AURASA002Follow safe working practices in an automotive workplace20
AURSAA001Process customer complaints in an automotive workplace20
AURSCA005Sell automotive products and services40
AURSCA006Promote automotive products and services40
AURSCA011Conduct online transactions in an automotive workplace40
AURSLA001Comply with legal requirements when selling automotive products and services15


Module CodeModule TitleNominal Hours
AURAFA002Read and respond to automotive workplace information10
AURAFA003Communicate effectively in an automotive workplace20
AURETR025Test, charge and replace batteries and jump-start vehicles15
AURSBA001Carry out warehousing procedures in an automotive workplace40
AURSBA002Identify and match uncommon automotive parts40
AURSCA001Select and supply automotive parts and products100
AURSCA004Carry out cash and non-cash payment operations35
BSBPRO401Develop Product Knowledge30
BSBWOR204Use Business Technology20
SIRRINV001Receive and handle retail stock35
SIRRINV002Control stock35
SIRXMER201Merchandise Products30
TLIA2012Pick and process orders20

For course information, please call 13 TAFE (13 8233) or fill our enquiry form.

Click here to find out more about our Online Service Standards.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

The fees listed below relate to 2019 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Indicative total tuition fee#
Indicative total tuition fee#
Check your eligibility
Full Fee
Indicative total tuition fee#

Table 2

Average course
material fees*


Average course
consumable fees*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2019 Student Services Fee (Table 3)

 Type of cohort:

Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2019: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
595 595 $3.10 $0.62 $15.50

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2019. Hours may vary depending on electives chosen by the student. If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.

Can I apply?

Satisfactory literacy and numeracy skills. You must be at least 15 years old at the time of application. This qualification is suitable for an Australian apprenticeship pathway. You may participate in this course while searching for suitable employment but you will need to complete extra practical work at further cost if you do not secure a workplace.

What employment opportunities will I have?

The Certificate III in Automotive Sales (AUR31016) prepares you for performing general sales and marketing functions in an automotive retail, service or repair business. This course may lead to employment as a:

• Parts Interpreter

• Vehicle Salesperson

• Farm Machinery Salesperson

• Motorcycle Salesperson

What qualifications will I receive?

On successful completion of the course you will be awarded the Certificate III in Automotive Sales (AUR31016). As part of the Australian Qualifications Framework this program is nationally recognised.

What opportunities for further studies will I have?

You can continue onto further specialist studies or higher level studies such as the certificate IV or diploma.

How do I apply?

Apprentice/Trainees - You will need to have an employer and then contact an Australian Apprentice Support Network office to sign a training contract.

Non- Apprentices - To apply for this course you must fill in a direct application form through the "Apply Now" button above. We will then be in contact to arrange an interview or provide the information session details

How will I be selected for this course?

AASN registration or interview for apprentices. Non-apprentices will be offered a position based on their past experience and ability to source additional skills practice.