Certificate II in Salon Assistant

Certificate II Salon Assistant

Course Code
Creative Industries
Study Area(s)
Free TAFE, Hairdressing
Course Length
Part-time day(23 weeks)

Start Date(s): February 2021
End Date(s): 26 weeks from commencement
Days and Time: 1 day a week

Course Overview

Give your hairdressing career a head start!

The Certificate II in Salon Assistant course provides the basic knowledge and skills required to work in a hairdressing or beauty salon. Our students gain genuine hands-on experience working with real clients in our on-campus training salon.

You will learn how to interact with customers professionally and gain a broad overview of the hair and beauty industry with a strong focus on communicating in the workplace and providing assistance to senior colleagues.

Students will develop their skills through the world renowned training resources developed by Pivot Point.

You may be entitled to free tuition fees for this course if you meet the eligibility criteria for the State Government’s FREE TAFE for Priority Courses initiative.  It's important to know that you may incur other fees, such as student services fees or materials fees, and you'll need to cover these costs yourself.  To find out more, call 13 TAFE (13 8233) or contact us via our online enquiry form.

Click here for course modules


Module CodeModule TitleNominal Hours
BSBWHS201Contribute To Health And Safety Of Self And Others20
SHBHBAS001Provide shampoo and basin services40
SHBHBAS002Provide head, neck and shoulder massages for relaxation20
SHBHDES002Braid hair30
SHBHIND001Maintain and organise tools, equipment and work areas20
SHBHIND002Research and use hairdressing industry information15
SHBXCCS001Conduct salon financial transactions25
SHBXCCS003Greet and prepare clients for salon services10
SHBXCCS004Recommend products and services20
SHBXIND001Comply with organisational requirements within a personal services environment45
SHBXIND002Communicate as part of a salon team30
SIRRINV001Receive and handle retail stock35
SIRXSLS001Sell to the retail customer20

How will I be assessed?

Assessment is competency based. A range of assessment methods will be used, including written tests, assignments, online quizzes, and practical demonstrations on clients in the training salon.

What will I study?

Students will learn how to shampoo hair to an industry standard, greet and prepare clients for salon services as well as braid hair and sell retail cosmetics.

For course information, please call 13 TAFE (13 8233) or fill our enquiry form.

Click here to find out more about our Online Service Standards.

For information on disability support at Kangan Institute, click here.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

The fees listed below relate to 2021 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Indicative total tuition fee#
Indicative total tuition fee#
Check your eligibility
Full Fee
Indicative total tuition fee#

Table 2

Average course
material fees*


Average course
consumable fees*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2020 Student Services Fee (Table 3)

 Type of cohort:

Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2020: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
335 335 $2.85 $0.57 $11.91

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2020. Hours may vary depending on electives chosen by the student. If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.

Can I apply?

There are no prerequisites for this course.  Applicants will be required to undertake a language, literacy and numeracy assessment.

Where and how can I study?

You will study at our Richmond campus. This campus offers a boutique experience delivered in a specialised training salon environment in facilities dedicated to everything hair and beauty.

Our Creative Industries space has grown to become one of the premier creative centres for education experience. It even has its very own catwalk and dedicated showcase areas.

What employment opportunities will I have?

This course may lead to employment as an apprentice in the hairdressing industry. 

A hairdressing qualification can lead to many work opportunities, from owning your own salon to working at fashion shows or in film and television.

What skills will I have when I complete this course?

You will gain skills in greeting and preparing clients for salon services and upon completion of this course, you can become a salon assistant, or receptionist.

What qualifications will I receive?

On successful completion of the course you will be awarded the nationally recognised Certificate II in Salon Assistant (SHB20216) as part of the Australian Qualifications Framework.  

What opportunities for further studies will I have?

This course will lead to higher level studies in hair and beauty and credit transfers may be available into the following courses:

Certificate III in Hairdressing (SHB30416)

Certificate III in Barbering (SHB30516)


How do I apply?

To apply for this course, complete the online direct application form by clicking on the yellow APPLY HERE button in the top right hand corner of this website page. 

How will I be selected for this course?

All applicants will need to complete a pre training interview and a language, literacy and numeracy assessment.