Course Overview
If working with people in a fast-paced environment appeals to you, a career in the thriving hospitality industry could be just what you’re looking for.
With the tourism sector’s continued growth, there are many job openings both here in Australia and overseas, and the industry offers plenty of opportunities for progression for people with the right attitude, qualifications and experience.
The nationally recognised Certificate IV in Hospitality (SIT40416) will help you to develop the practical skills and experience needed to secure an entry-level position within this exciting field.
As part of your training, you’ll enjoy 12 weeks work placement at Mantra Hotel Tullamarine, where you’ll gain real-world experience in a four star hotel. You’ll also hone your skills in our fully-operational licensed training restaurant at our Broadmeadows campus.
The course covers all areas of front of house operations including housekeeping, food and beverage, sales, events and customer service.
Our students graduate as highly employable professionals ready to take the next step in a rewarding and exciting career in the hospitality industry.
A number of our high performing students have been offered positions at Mantra Hotel Tullamarine upon completion of their studies.
Find out what our students say about studying Hospitality at Kangan Institute here.
Click here for course modules
Core
| Module Code | Module Title | Nominal Hours |
| BSBDIV501 | Manage Diversity In The Workplace | 60 |
| SITHIND004 | Work effectively in hospitality service | 0 |
| SITXCCS007 | Enhance customer service experiences | 40 |
| SITXCOM005 | Manage conflict | 20 |
| SITXFIN003 | Manage finances within a budget | 30 |
| SITXHRM001 | Coach others in job skills | 20 |
| SITXHRM003 | Lead and manage people | 60 |
| SITXMGT001 | Monitor work operations | 20 |
| SITXWHS003 | Implement and monitor work health and safety practices | 30 |
Elective
| Module Code | Module Title | Nominal Hours |
| BSBITU306 | Design And Produce Business Documents | 80 |
| SITHACS001 | Clean premises and equipment | 15 |
| SITHACS002 | Provide housekeeping services to guests | 10 |
| SITHACS003 | Prepare rooms for guests | 25 |
| SITHFAB001 | Clean and tidy bar areas | 15 |
| SITHFAB002 | Provide responsible service of alcohol | 10 |
| SITHFAB003 | Operate a bar | 35 |
| SITHFAB007 | Serve food and beverage | 80 |
| SITHFAB014 | Provide table service of food and beverage | 110 |
| SITHFAB019 | Plan and monitor espresso coffee service | 80 |
| SITXCCS002 | Provide visitor information | 35 |
| SITXFSA001 | Use hygienic practices for food safety | 15 |
How will I be assessed?
You will be assessed to check that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.
What will I study?
This course covers all areas of front of house operations including housekeeping, food and beverage, sales, events and customer service.
For course information, please call 13 TAFE (13 8233) or fill our enquiry form.
For Business and Industry
We offer our business and industry clients customised workforce training, flexible delivery (when and where it suits you) and onsite assessments.
Call us on 1300 615 141 or contact us online for an obligation free consultation.
This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!
You may be eligible for concession. Find out now!
The fees listed below relate to 2019 courses and are indicative pricing only as total costs vary depending on the units you elect to study.
Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.
Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.
Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).
Table 1
Enrolment type
Government Subsidised
Average annual course fee#
Full Fee
Average annual course fee#
Non-Apprentice
$2449.00
$489.8
$7900
Table 2
Average material
fees per annum *
$395
Average consumable
fees per annum*
$79
# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.
Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee.
2019 Student Services Fee (Table 3)
| |
Type of cohort: |
| |
Eligible full fee paying student (more than 125 SC hours) |
Non eligible/FFS full fee paying student (more than 125 SC hours) |
Special cohort classes:
- Concession card holders
- Apprentices
- Trainees
- Work based students (100% off campus delivery)
- Full online delivery (100% off campus delivery)
|
Any students studying less than 125 hours in the full year |
| Domestic student services fees for 2019: |
$0.40 per student contact hour. $60 min total to $200 max total |
$0.40 per student contact hour. $60 min total to $200 max total |
$60 fixed fee |
None |
Exemptions
The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses
student contact hours
|
Total hours^
|
Indicative hours*
|
Government Subsidised $/SCH
|
Indigenous Concession $/SCH
|
Full fee $/SCH
|
|
790
|
790
|
$3.10
|
$0.62
|
$10.00
|
^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.
*This is based on the maximum number of student contact hours for the calendar year of 2019. Hours may vary depending on electives chosen by the student.If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.
For more information about our fees structure, click here.
What costs and other fees should I expect?
Contact the Contact Centre on 13 TAFE (13 8233) for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.
Can I apply?
There are no set prerequisites for this course. Applications from mature-aged students are welcome.
Where and how can I study?
You will study at the Broadmeadows campus and undertake 12 weeks work placement at Mantra Hotel Tullamarine.
What employment opportunities will I have?
This course is designed to give you the skills and experience to secure an entry-level position in a hospitality organisation such as a restaurant, hotel, motel, club, pub, café or coffee shop.
High performing students may be offered a position at Mantra Hotel Tullamarine upon completion.
Graduates may go on to find employment in the following positions:
-
bar supervisor or team leader
-
concierge
-
duty manager
-
food and beverage supervisor or team leader
-
front office supervisor or team leader
-
housekeeping supervisor or team leader
-
shift manager.
What skills will I have when I complete this course?
Our students graduate as highly employable professionals ready to take the next step in a rewarding and exciting career in the hospitality industry.
You will gain valuable skills in all areas of hotel front of house operations including housekeeping, food and beverage, sales, events and customer service.
What qualifications will I receive?
On successful completion of this course you will be awarded the nationally recognised Certificate IV in Hospitality (SIT40416).
What opportunities for further studies will I have?
Students who successfully complete this course can go on to study the Diploma of Hospitality Management (SIT50416).
How do I apply?
To apply for this course, click on the yellow ‘Apply Here’ button at the top of this website page.
How will I be selected for this course?
You will be required to attend an interview and undertake a language, literacy and numeracy assessment to determine if this course is suitable for you.