Diploma of Community Services

National Course Code
Study Area(s)
Health and Community
Course Length
1.5 years
Course Fees

Course structure

Our Diploma of Community Services is designed to provide you with knowledge and skills in community development, casework and group work.

This community services course prepares you to work as a social welfare worker, and provides you with an understanding of human rights, cultural inclusion, Indigenous culture, issues and strategies for effective service delivery.

Our Diploma of Community Services is also ACWA (Australian Community Workers Association) Accredited.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management.

Workers are usually providing direct support to individuals or groups of individuals.

Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Special note: Prior to undertaking clinical work placement all students must obtain an International Police Check, Victorian Police Check and Working with Children Clearance (WWCC).

Students will be responsible for the costs associated with requirements.

If placements are taken outside of metropolitan Melbourne any accommodation costs that may be incurred will be the responsibility of the student.

Modes of Study

This course requires face to face classroom study and compulsory work placement (arranged by Kangan Institute) of 400 hours

Course Modules

Module CodeModule Title
CHCCCS007Develop and implement service programs
CHCCOM003Develop workplace communication strategies
CHCDEV002Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003Manage legal and ethical compliance
CHCMGT005Facilitate workplace debriefing and support processes
CHCPRP003Reflect on and improve own professional practice
HLTWHS004Manage work health and safety

    Books and Equipment (AUD$)

    Included in the tuition fee, however students will need to purchase their own stationery

    • Academic: Australian Year 12 equivalency or higher
    • English language: Academic IELTS 5.5 no band less than 5.0 overall or recognised equivalency
    • Age: minimum 18 years of age
    • Work Experience: It is recommended that you have sufficient relevant work experience

    February and July intake.

    Term 1 28 January – 27 March
    Holidays 28 March – 13 April
    Term 2 14 April – 26 June
    Holidays 27 June – 12 July
    Term 3 13 July – 18 September
    Holidays 19 September – 4 October
    Term 4 5 October – 18 December

    Study pathways

    Students can undertake further studies at the university level.

    Career pathways

    Graduates may seek employment as a:

    • Social Welfare Worker
    • Case Worker/Manager
    • Community Development/Engagement Worker
    • Family Support Worker
    • Project Officer
    • Early Intervention Worker
    • Pastoral Care Counsellor or Manager
    • Senior Youth Officer or Chaplain


    Apply now Or call +613 9279 2222 or email international@kangan.edu.au to apply.