Certificate III In Hospitality

Certificate III In Hospitality

Course Code
Professional, Creative & Environment
Study Area(s)
JobTrainer, Free TAFE, Hospitality
Course Length
Full-time(6 months)

Start Date(s): 15/02/2021
End Date(s): 6 months from commencement
Days and Time: Mondays
Wednesdays & Thursdays

Course Overview

Due to current COVID-19 restrictions, we have adapted our course delivery to now encompass a combination of remote and flexible delivery methods. This includes easy to navigate online tutorials, video conferencing (classroom simulation) as well as face-to-face practical assessments and work placements where safe and practical to implement. Our flexible model allows you to continue to study in a safe, guided and fully supported manner with continued access to all learning, personal and wellbeing supports. You will be advised by your facilitator on a case by case basis in relation to practical and work placement assessments, as some flexibility will be required during this challenging time.

Do you want to work in a growing industry with plenty of job opportunities?

If working with people in a fast-paced environment appeals to you, a career in the thriving hospitality industry could be just what you're looking for.

With the tourism sectors continued growth, there are many job openings both here in Australia and overseas, and the industry offers plenty of scope for progression for people with the right qualifications. There's lots of variety too with employment opportunities in restaurants, resorts, five-star hotels and on cruise ships.

The nationally accredited Certificate III in Hospitality (SIT30616) has been designed to help you develop the practical skills and knowledge needed to secure an entry-level position in this exciting field.

Learning from our expert staff, you'll gain the skills and confidence to:

  • To greet and service customers
  • To serve food and beverages
  • To manage simple financial transactions.

You'll gain real-world experience working in the fully licensed training restaurant at our Broadmeadows campus.

Free TAFE and JobTrainer

You may be entitled to free tuition fees for this course if you meet the eligibility criteria for the State Government’s FREE TAFE for Priority Courses initiative. If you are aged 17-24 or looking for work, you may be eligible to study this course low-fee through JobTrainer. It's important to know that you may incur other fees, such as student services fees or materials fees, and you'll need to cover these costs yourself. To find out more, call 13 TAFE (13 8233) or contact us via our online enquiry form.

Find out what our Hospitality students say about studying hospitality at Kangan Institute here.

If you want to continue your studies after you graduate, you can go on to complete the Certificate IV in Hospitality (SIT40416) which is run in partnership with Mantra Hotel Tullamarine and offers students real-world experience in a four star hotel.

Our course experts will be more than happy to answer any questions you have. To find out more, call 13 TAFE (13 8233) or contact us via our online enquiry form.

Click here for course modules


Module CodeModule TitleNominal Hours
BSBWOR203Work Effectively With Others (BSBWOR203)15
SITHIND002Source and use information on the hospitality industry (SITHIND002)25
SITHIND004Work effectively in hospitality service (SITHIND004)0
SITXCCS006Provide service to customers (SITXCCS006)25
SITXCOM002Show social and cultural sensitivity (SITXCOM002)20
SITXHRM001Coach others in job skills (SITXHRM001)20
SITXWHS001Participate in safe work practices (SITXWHS001)12


Module CodeModule TitleNominal Hours
BSBITU306Design And Produce Business Documents (BSBITU306)80
SITHFAB002Provide responsible service of alcohol (SITHFAB002)10
SITHFAB003Operate a bar (SITHFAB003)35
SITHFAB004Prepare and serve non-alcoholic beverages (SITHFAB004)20
SITHFAB005Prepare and serve espresso coffee (SITHFAB005)30
SITHFAB007Serve food and beverage (SITHFAB007)80
SITHFAB014Provide table service of food and beverage (SITHFAB014)110
SITXFSA001Use hygienic practices for food safety (SITXFSA001)15

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral or practical assessment methods. You will know in advance about the type of assessment and how it will operate. There is the opportunity for reassessment and appeal and you will be given this information.

What will I study?

You will learn about:

  • Different styles of food service, restaurant layouts and beverages
  • The art of coffee making
  • The importance of food safety and OHS in the Hospitality industry.

For course information, please call 13 TAFE (13 8233) or fill our enquiry form.

Click here to find out more about our Online Service Standards.

For information on disability support at Kangan Institute, click here.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

Students eligible for Free TAFE receive the tuition rate free. Students eligible for JobTrainer pay 20% of the tuition. Materials, consumables and student services fees are payable by all students and do not receive a JobTrainer discount, however concession rates for student services fees are available for concession card holders, apprentices, trainees and 100% off campus delivery courses.

The fees listed below relate to 2021 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Indicative total tuition fee#
Indicative total tuition fee#
Check your eligibility
Full Fee
Indicative total tuition fee#

Table 2

Average course
material fees*


Average course
consumable fees*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2021 Student Services Fee (Table 3)

 Type of cohort:

Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2021: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
502 502 $5.10 $1.02 $10.54

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2021. Hours may vary depending on electives chosen by the student. If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.

Can I apply?

There are no set prerequisites for this course. However it is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are mature age and have sufficient work experience to successfully undertake the course. OR You may apply if you have satisfactorily completed VCE or an approved equivalent course and the satisfactory completion of the work requirements (eligibility to transfer); or are mature age and have sufficient work experience to successfully undertake the course. (Mature age is anyone over the age of 18 who has been out of full-time education for more than 12 months.)

Where and how can I study?

You will study at our Broadmeadows campus.

What employment opportunities will I have?

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops.

Job prospects for graduates of this course include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter.

What skills will I have when I complete this course?

The ability to greet and serve customers for a range of different style organisations and process financial transactions.

What qualifications will I receive?

On completion of this course, you will be awarded the nationally accredited Certificate III in Hospitality (SIT30616).

What opportunities for further studies will I have?

If you want to continue your studies after you graduate, you can go on to complete the Certificate IV in Hospitality (SIT40416).

How do I apply?

To apply for this course, complete an online application form by clicking the yellow 'Apply Here' button above.  For more information call 13 TAFE (13 8233) or contact us via our online enquiry form.

How will I be selected for this course?

All applicants for this course complete an assessment to evaluate their language, literacy and numeracy (LLN) skills. This helps to ensure that you enrol in a course that is the right level of study for you.