Certificate IV in Community Services

Certificate IV in Community Services

Course Code
Health & Community CoE
Study Area(s)
Free TAFE, Community Services, Home and Community Care
Course Length
Full-time(9 months)

Start Date(s): July 2020
End Date(s): March 2021
Days and Time: Mondays 9:30am - 4:30pm Wednesdays 9:30am - 4:30pm *times and days are subject to change

Course Overview

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. You will learn how the issues of drugs and alcohol, mental health and homelessness are effecting our community within families, adults and young people.


You may be entitled to free tuition fees for this course if you meet the eligibility criteria for the State Government’s FREE TAFE for Priority Courses initiative.  It's important to know that you may incur other fees, such as student services fees or materials fees, and you'll need to cover these costs yourself.  To find out more, call 13 TAFE (13 8233) or contact us via our online enquiry form.

Click here for course modules


Module CodeModule TitleNominal Hours
CHCADV001Facilitate the interests and rights of clients100
CHCCCS004Assess co-existing needs80
CHCCOM002Use communication to build relationships55
CHCDIV001Work with diverse people40
CHCLEG001Work legally and ethically55
CHCPRP001Develop and maintain networks and collaborative partnerships80
HLTWHS003Maintain Work Health And Safety40


Module CodeModule TitleNominal Hours
CHCAOD001Work in an alcohol and other drugs context80
CHCCCS017Provide loss and grief support55
CHCCDE004Implement participation and engagement strategies85
CHCCDE006Work to empower Aboriginal and/or Torres Strait Islander communities30
CHCDFV001Recognise and respond appropriately to domestic and family violence50
CHCMHS001Work with people with mental health issues80
CHCMHS011Assess and promote social, emotional and physical wellbeing80
CHCSOH001Work with people experiencing or at risk of homelessness85

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment may include written, oral, practical, and group assessment methods. You will be told in advance about the type of assessment and it's requirements.

Additional comments

This is one of the free TAFE courses offered in 2020.
This means that eligible applicants will not pay for tuition, but are still required to pay for their materials, consumables and student services fee.

For more information on free TAFE courses with Kangan Institute, please visit https://www.kangan.edu.au/free-tafe-for-priority-courses/faq

What will I study?

The Certificate IV in Community Services course is designed to develop your understanding of the structures of society and the impact of your values on your work practice. You will study units which outline: client rights and needs, communication, diversity, legal and ethical work practice, professional partnerships and work health and safety.

For course information, please call 13 TAFE (13 8233) or fill our enquiry form.

Click here to find out more about our Online Service Standards.

This training is delivered with Victorian and Commonwealth Government funding. Are you eligible for Government Subsidised fees? Find out now!

You may be eligible for concession. Find out now!

The fees listed below relate to 2020 courses and are indicative pricing only as total costs vary depending on the units you elect to study.

Concessions for Diploma and Advanced Diploma course categories are only available to Aboriginal or Torres Strait Islanders.

Payment plans are available. Click here to find out more.
Course availability is subject to enrolment numbers.

Your total course fee will typically include your tuition fee (table 1), any applicable consumables and/or material fees (table 2) and non-tuition fees such as student support fees (table 3).

Table 1

Enrolment type
Government Subsidised
Indicative total tuition fee#
Indicative total tuition fee#
Check your eligibility
Full Fee
Indicative total tuition fee#

Table 2

Average course
material fees*


Average course
consumable fees*

# The student tuition fees as published are subject to change given individual circumstances at enrolment.
* Materials/Consumables fees may vary for each individual based on the units they are studying.
Average tuition fees are based on the typical number of student contact hours undertaken by a student to complete this course. Average fees displayed are purely indicative and may not be your actual fee. Fees vary based on the number/hours of electives chosen by the student.

Click here to view maximum tuition fees. We strongly urge you to contact us for a more exact calculation of your fees. Additional fees may apply such as the Student Support Fee. 

2020 Student Services Fee (Table 3)

 Type of cohort:

Eligible full fee paying student (more than 125 SC hours) Non eligible/FFS  full fee paying student (more than 125 SC hours) Special cohort classes:
  • Concession card holders
  • Apprentices
  • Trainees
  • Work based students (100% off campus delivery)
  • Full online delivery (100% off campus delivery)
Any students studying less than 125 hours in the full year
Domestic student services fees for 2020: $0.40 per student contact hour. $60 min total to $200 max total $0.40 per student contact hour. $60 min total to $200 max total $60 fixed fee None


The following fee categories are exempt from the SSF -
ASH: Asylum Seeker Or Victim Of Human Trafficking Concession
ASZ: Asylum Seeker Or Victim Of Human Trafficking Non-concession
X: Community-based Orders/Judy Lazarus Transition Centre
OZ: International Student
M: Prisoner
YTC: Young People Transitioning From Care – Concession
YTN: Young People Transitioning From Care - No Concession
Short courses

student contact hours

Total hours^ Indicative hours* Government Subsidised $/SCH Indigenous Concession $/SCH Full fee $/SCH
995 995 $3.10 $0.62 $8.86

^This is based on the maximum number of student contact hours for the total duration of the course. Hours may vary depending on electives chosen by the student.

*This is based on the maximum number of student contact hours for the calendar year of 2020. Hours may vary depending on electives chosen by the student. If you have to undertake training as part of Skills Recognition, your tuition fees are charged according to the applicable rate per Student Contact Hour depending on your eligibility for government subsidised, concession or full fees.

For more information about our fees structure, click here.

What costs and other fees should I expect?

Contact the Contact Centre on 13 TAFE (13 8233) or enquiries@kangan.edu.au for a fee schedule. There may be extra costs for reference books, protective clothing or specialised materials.

Can I apply?

There are no set prerequisites for this course. However it is recommended that you have satisfactory numeracy and literacy skills to undertake this course or are mature age and have sufficient work experience to successfully undertake the course. OR You may apply if you have satisfactorily completed VCE or an approved equivalent course and the satisfactory completion of the work requirements (eligibility to transfer); or are mature age and have sufficient work experience to successfully undertake the course. (Mature age is anyone over the age of 18 who has been out of full-time education for more than 12 months.)

Where and how can I study?

Classes may be offered at our Broadmeadows or Essendon campus or across both and will be delivered face-to-face on a full-time basis.

What employment opportunities will I have?

Our Certificate IV in Community Services will prepare you to work as a community service practitioner. As a practitioner, you may advocate, intervene or provide support for individuals, families, groups and communities. You may seek employment in local, state and federal government departments, or in a range of family and community service agencies.

What skills will I have when I complete this course?

Students will develop practical skills in casework, counselling, client services, community and youth development, and group work. This course is designed to provide students with the skills to work in community welfare-related roles.

What qualifications will I receive?

On successful completion of the course you will be awarded the Certificate IV in Community Services. As part of the Australian Qualifications Framework this program is nationally recognised.

What opportunities for further studies will I have?

This course will lead to higher level studies at a Diploma level. Upon completion of the Diploma of Community Services, students will have the opportunity to enrol for the Bachelor of Community Services (delivered at Kangan Institute in partnership with Federation University).

How do I apply?

To apply, please click the yellow 'Apply Here' tab.

For more information, please contact the Contact Centre on 13 TAFE (13 8233), or email enquiries@kangan.edu.au. This course also has a mid-year intake.

How will I be selected for this course?

You will need to attend a course information session and complete a literacy and numeracy assessment. Selection will be partially based on your life experience, maturity and awareness of community issues.