Retail Baking testimonials

Student testimonials

Retail Baking Janet

Janet Sleiman, Certificate III in Retail Baking apprentice at Bakers Delight.


 
Retail Baking Bruce

Bruce McDonald, Certificate III in Retail Baking student
2017 Victorian Baking Show – 1st place winner (White French Stick)
 
Retail Baking Carly

Carly Davis, Certificate III in Retail Baking student who dreams of opening her own café


 
Janet Sleiman, Certificate III in Retail Baking apprentice
 
 

Janet Sleiman, Certificate III in Retail Baking apprentice

 
Currently an apprentice baker at Bakers Delight, Janet Sleiman is one student who has benefitted from the new program. Her journey began after approaching Kangan Institute’s retail baking lead educator, Nagwa Mikhail, about the course and career options.

“Nagwa explained how the course was going to be at TAFE and she said she knew someone who could help me to start work and study again. I was referred to Bakers Delight and then offered a job as an apprentice,” said Janet.

Re-entering the workforce as an apprentice baker was a dream-come-true for Janet who spent the last five years dedicated to raising her children.

“I’ve always loved baking – I used to bake cakes at home so I’m really into it. My training has been beautiful so far and I like that it’s practical. Baking is a skill that’s worth learning and it’s enjoyable,” she said.

“If it’s possible, I’d like to own a small coffee shop in the future serving homemade treats like desserts, breads and sandwiches.”

 

 

 

 
Bruce McDonald, Certificate III in Retail Baking student
 
 

Bruce McDonald, Certificate III in Retail Baking student

 
Congratulations to Bruce McDonald for his first place win at the 2017 Victorian Baking Show.

Transforming a recipe for disaster into sweet victory was perhaps what made all the difference for Bruce at the competition.

“There was quite a bit of pressure in the morning as there were issues with the oven and things weren’t going according to plan. But we adjusted the cooking schedule and got it done,” he said.

“I credit my win to my teachers who gave me the skills to create quality products. French sticks preparation may not seem difficult, but we need good hand skills to roll the bread stick into a consistent long form and the knowledge to know how to get that lovely crispy crust without burning it.”

As a young father who decided to pursue a career change after many years working at a call centre, Bruce highlighted the value of pursuing training in a field he loves.

“I’ve always been interested in baking. I love working with my hands so a real, hands-on job is really good for me. If you like baking and feel you have a passion for pastries or cakes, the teachers at Kangan Institute can support and inspire you to take it further,” said the high achiever who recently completed the Certificate III in Retail Baking.

“My next steps are to find a baking job where I can happily practice my art and my teachers have already connected me with potential employers.”

 
Carly Davis, Certificate III in Retail Baking student
 

 
Carly Davis, Certificate III in Retail Baking student

 
Carly dreams of opening her own café and knew that getting qualified in retail baking would serve as a great stepping stone.

“My long time goal is to open a café and I wanted to be able to make everything in-house to set me apart from others who outsource everything, like cakes and pastries. I’d like to have full control over everything that goes into my products,” she said.

Carly, who currently works as a barista, says she’s worked in hospitality ever since obtaining the Certificate IV in Hospitality at the age of 17 while living in Brisbane. Her recent move to Melbourne was inspired by the city’s robust coffee and café culture, one that Carly hopes to add to with her own business in the future.

Carly shares that her training experience at Kangan Institute has been great so far.

“Our teachers are fantastic. I find that they take a lot of our suggestions on board, such as things we’d like to try to make. The atmosphere here is a lot better than a lot of other places I’ve studied at. The kitchen is fantastic – it’s brand new and everything is always stocked,” she said.

“Enrolling into the course itself was easy. At the time I had just moved here and I was still getting work and other things in order, but Sheryl (hospitality administrative officer) helped me a lot with things like applying for scholarships. Everything was just so smooth and I was enrolled in a week.”

 
 
Heidi Liedtke, Certificate III in Retail Baking student
 

 

 
Heidi Liedtke, Certificate III in Retail Baking student

 
Heidi was studying an English course at university before deciding to change the course of her studies and follow her passion in baking.

“I enjoy baking at home and thought that doing a course in baking would be the best way to combine my love of baking while giving me a good opportunity to get a job in a field I enjoyed,” she said.

Heidi says the Kangan Institute program has been a lot of fun so far and looks forward to the range of career possibilities it’ll provide her with.

“Kangan Institute has offered such a good program. It has both bread, and cake and pastry streams, so you don’t have time to get bored with just one thing. It also means you’ll be learning a lot of things and you can get a job at different places,” she said.

“After being here for a semester I’ve found that the people here are really great. The teachers are really nice and all my classmates are great people. The facility is the best that I’ve seen; I haven’t seen another institute that has such good machines. It’s fun to come to class because I know we’ll have good machines to work on."

 

 

 

 

 

 

 
Ivan Jurcic, Certificate III in Retail Baking student
 
 

Ivan Jurcic, Certificate III in Retail Baking student

 
Creating an award-winning cake isn’t all fun and games. For Ivan, the process took two full days of hard work and a whole lot of practice before that.

“I put a lot of work into the cake which was designed from scratch after some research,” said Ivan.

“The theme of the category was ‘The Fruit Belt’, in line with Shepparton’s focus on fruit growing, so I created a white chocolate mud cake that reflected fruits and climate change. Everything came together nicely as I was building it up. It all came down to practice and experience.”

Ivan has worked in Toyota’s assembly department for 20 years but will leave his position in October this year because the factory is closing. As a result, the 55-year-old has chosen to re-skill in an entirely new career path: baking.

“The course has improved my skills,” he said. “I was really unsure of my future direction when I first started, but I feel quite confident about the direction I’m taking now that I’ve completed the course.”

Ivan speaks highly of the level of support that Kangan Institute provided him with, noting that “even the equipment we used was good and it made me feel like a real baker.”

Having also won the second prize in the Pane di Casa category, Ivan says bread is his passion and hopes to join a bakery in the future.

 
Tina Cafaro, Certificate III in Retail Baking student
 
 

 
Tina Cafaro, Certificate III in Retail Baking student

 
With a background as a chocolatier, Tina had been looking for work for a year ever since her previous employer’s business shut down. The 28-year-old decided to try her hand at Kangan Institute’s new retail baking course to pursue her passion in cake making.

“I thought I’d give this a try and it’s the best decision I’ve ever made. I don’t just learn one element of the industry, I’m learning about bread, cakes and pastries. It’s a mixture of everything and you’re constantly learning. At the end of the year I’ll be a qualified pastry chef/baker,” she said.

“The baking training facility is good and up to date. The teachers here – Fred and Nagwa – have the passion for it and they make you want to learn. I’d definitely recommend Kangan Institute to others, especially people who are looking to change careers. We have a range of students of different ages here and you’re never too old to join a class. I’d say definitely go for it.”

 

 

 

 

 

 

 
 
 
 
Retail Baking Heidi

Heidi Liedtke, Certificate III in Retail Baking student with a passion for baking
 
 
 
 
 
 
 
 
Retail Baking Ivan

Ivan Jurcic, Certificate III in Retail Baking student
2017 Victorian Baking Show – 1st place winner (Novelty Cake)
 
 
 
 
 
 
 
 
Retail Baking Tina

Tina Cafaro, Certificate III in Retail Baking student and former chocolatier pursuing a new career in baking 
 
 
Quan Dinh

Quan Dinh, Certificate III in Retail Baking (Combined)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Quan Dinh
 
 

 
Quan Dinh, Certificate III in Retail Baking (Combined)

 
“Through the course I attended a careers night and was offered a position at the bakery at LaManna Supermarket.”

As a father of two, Quan Dinh wanted to find a career that provided a good work-family balance, offered a stable income and still something he could be passionate about.

A career as a baker ticked all the boxes and in no time, Quan found himself rapidly forging a future down this path.

“I had my own business in roofing but decided to find another profession that provided more stability since I have a young family,” he said.

“I’ve always loved baking – I don’t think anything can top the aroma of fresh bread. I also knew there were plenty of jobs available and working as a baker would give me plenty of time with my family after work.”

Quan enrolled in the retail baking course at Kangan Institute’s new baking facility and a world of opportunities in the baking industry presented itself.

“A friend suggested that I try Kangan Institute and it was the best decision I’ve ever made,” he said.

“Kangan Institute teachers have set us up for success. They provide many opportunities to build our knowledge and get our faces out to industry. Through the course I attended a careers night and was offered a position in the bakery at LaManna Supermarket.”

Raising children while studying may be challenging but not quite an impossible task as the 24-year-old has demonstrated.

“My children are five and one years old. Raising them while studying was probably not the most ideal but I pushed through it and managed my time well. It might sound daunting but I managed to succeed,” said Quan.

Success is definitely on the cards for the young baker who has participated in various competitions such as the 2018 Victorian Baking Show in Shepparton and the 2017 WorldSkills Regional Competitions, the latter of which earned him his spot as a Victorian retail baking (bread) representative at the June 2018 WorldSkills National Championships in Sydney.

“Participating in WorldSkills is a massive opportunity for me. I was stoked when I found out and my family will be travelling to Sydney to support me. I’ve been fitting in as much practice as I can at work and at TAFE,” he said.

Quan’s goal is to open his own bakery café in the next five years. Until then, the high-flyer hopes to continue gaining skills and knowledge within this thriving industry.