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Hind Yousif, Diploma of Business

Melissa Micevska, Diploma of Business

Hind Yousif, Diploma of Business

For Iraqi refugee Hind Yousif, studying at Kangan Institute, experiencing a work placement and gaining the Diploma of Business were integral factors in enabling her to build a new life in Australia.

And it couldn’t be more ideal – the 30-year-old has recently gained employment as a client support worker at AMES, a role where she gets to use her business skills and knowledge to support other new refugees to settle comfortably in Australia.

“I like my job a lot because it was exactly what I was planning to do since arriving in Australia in 2013. We had to leave everything behind and find safety in another country. AMES helped me to settle down in the new country and linked me with different services and organisations,” said Hind.

“What I like most is seeing the happiness of the people I’ve assisted and knowing that our assistance was helpful.”

Hind began her business studies with a certificate III before progressing into the diploma, a move inspired by her passion to learn and great experience on campus.

“I love the friendly staff at Kangan Institute, the campus location, the library and the opportunity to use technology to learn rather than just papers and books. My teachers were serious about teaching but encouraged us to have fun at the same time,” she said.

“The computer skills that I gained during my study at Kangan Institute helped me very much as my job requires a lot of computer work. Other useful business skills include administration, prioritising tasks, minute taking at meetings, organising conferences and time management. The course has given me confidence to handle this all.”

Hind gained more than a qualification through her studies. It was the course’s work placement program that led her to AMES where she was eventually offered a job.

“During my placement at AMES I had the chance to show them my ability to learn and how they can rely on me. They offered me a temporary job in reception and when the position for client support worker emerged, I applied and got the job. Without the work placement and opportunity to apply what I’ve learned, I would have never been able to get what I have now.” Work placements are an integral part of Kangan Institute’s business program.

“Students have access to our partnering host employers across a wide range of industries. Through these work placement opportunities they get to apply their business, management and office skills within a real work environment,” said teacher Vera Maljevac who also coordinates workplace experience and traineeship opportunities.

“This enhances our students’ resumes, helps them to build a network of industry contacts and could even lead to permanent roles, like in Hind’s example.”

Hind hopes to progress into case management in the future and looks forward to building her skills and knowledge for the role.


Melissa Micevska, Diploma of Business
Great teachers made all the difference

For people who have always dreamt of working with a multinational company such as one of the big four accounting firms, receiving the right training and support is often the best way to achieve it.

Meet Melissa Micevska, a graduate from Kangan Institute’s Diploma of Business who recently started work as an executive assistant with Ernst & Young.

“I obtained the position with my teachers’ help and recommendation,” she said.

“The teachers at Kangan Institute truly care about their students’ pathways and they support them in their job search once they finish studying.”

Pursuing a future in business and administration was an intuitive move for the 19-year-old who has always had an interest in the field.

“In high school I was not sure what I wanted to do for my career but I have always enjoyed business at school as I found it interesting and challenging. It can lead to many opportunities and different pathways,” said Melissa, who began her journey with business certificate courses.

“I wanted to advance my studies further so I decided to continue studying, undertaking a Diploma of Business Administration.”

According to Melissa, great teachers made all the difference to her learning experience.

“The best part about studying at Kangan Institute is that the teachers are very caring and want the best for students,” she said.

“I made friends in class, but I also made friends with my teachers who always helped if I had questions. The teachers helped me gain skills and knowledge and even helped me find a job after I finished studying.

“My future career goals are to progress to a manager or team leader position.”

The Diploma of Business Administration (BSB50415) equips students with the skills to take on management roles within various organisations, with our graduates advancing into careers at multinational professional services firms like Ernst & Young and more.